An Early Good Morning Jenny et al,

To all, please be sure to read this message thoroughly; I offer a “work around” 
for the “My Items” tab below.

You may have noted that I’ve modified the subject line to accommodate those 
with “gentler” dispositions.  Don’t misunderstand though, my empathies lie 
strongly with Jenny here.  In fact, all the more irritating is that when I 
contacted Walmart support I was treated to the ultimate run around.  I was 
given a telephone number that was not even a department at Walmart.  When I 
finally was given an apparently appropriate e-mail address to explain two of 
the issues I’m aware of, the message bounced - claiming it was not a legitimate 
address.  Yes, when I observed the noted bounced messages my language was quite 
akin to Jenny’s notable (and quite accurate) subject line.  I’ll not wax poetic 
concerning the vocabulary I used, but I assure all of you that, as a former 
Great Lakes sailor, it was quite colorful.

Now, this message isn’t to confess my bad language!  Honestly, considering the 
complete and audacious “couldn’t care less” attitude demonstrated by Walmart 
customer support, I’ll not apologize to anybody because so far as I’m 
concerned, Walmart as thoroughly earned such language directed at them.

Rather, I’m posting to offer somewhat of a. hint to aid in navigating the “My 
Items” tab.  Hunting around in the lower right corner of the screen, one may 
encounter a “Vertical Scroll Bar” that doing a one-finger flick down will move 
one along the entire list far more efficiently than an item-by-item approach.  
Now, for my account, I’m informed of “23 pages” of items, starting at the first 
page.  However, navigating with the afore mentioned scroll bar doesn't move 
from one page to the next (nor prior).  Instead, it offers a per centage in 10% 
increments.  I realize this is not ideal, but at least it does offer a degree 
of efficiency.  Certainly not ideal, but something to assist in perusing “My 
Items” tab.  One point of irritation I believe I must warn about, VoiceOver 
focus all too easily will “jump” back to the first page, requiring that one 
repeats the scroll bar navigation to get back to the “page” most recently 
desired.

I plan to send a letter to Walmart Corporate explaining the problems so many of 
we blind and visually impaired users are experiencing.  Hopefully, doing such 
will garner a more appropriate response!

Sincerely Yours,
Bill Gallik


************
- Bill from Northern Wisconsin
- “I think and think for months and years.”
- “Ninety-nine times, the conclusion is false.”
- “The hundredth time I am right.”
 Albert Einstein


> On Oct 1, 2024, at 10:44 AM, Jenny Bomareto 
> <[email protected]> wrote:
> 
> Sorry I can't help it!!  I updated the app today, and it's still doing the 
> same crap, in my items.  Also I turned off my phone.  Then turned it back on 
> again, and still the same thing occurred once I opened the app.

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