Voice Over cutting out

I hope this issue makes sense to someone because it doesn’t make sense to me.

For the past week or so VO will just stop talking to me and so far I haven’t 
found a pattern. Sometimes rebooting solves it but only about half the time. I 
thought I figured out that If Be My Eyes is in my app switcher that causes the 
problems but now it’s happening other times too. Sometimes Vo goes away when my 
phone is just sitting there for a little while and some times it will quit when 
I’m actually using the phone and finger gestures. The phone is about a year old 
and an SE third gen.

Can anyone give me a clue as to what is happening. Way back when I had a 5S I 
had this issue and I got a new phone as a result. It’s become enough of a 
problem that I went to ATandT and he got it talking but the problem is still 
there One more piece of the puzzle is that it’s a US phone and I live in 
Mexico. I have both a MX and US phone numbers on this phone which has been fine 
until now.

Also, sometimes when I try to reboot the phone will not shut down and since the 
screen is dark sighted people can’t help and VO isn’t talking to me so I just 
keep trying until it shuts down. About half the time VO won’t talk after 
rebooting and since I can’t see to put in the pin I just keep rebooting until 
it decides to talk to me.

If anyone can point me in the right direction that would be so great.

Muchas gracias,

Kim

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