This will be kind of a long message, but there's no questions in it, just my experience with replacing the battery in my iPhone 13 Mini, since I'm not quite ready to give up that small device yet.
Contacting Apple: I couldn't find an option to mail in my iPhone for the battery replacement when I checked online, so I opted to do an online chat instead of making a phone call to Apple. The chat was easy enough to figure out how to use, the support person had me run a test on the phone to confirm the battery qualified for the replacement, and then she set up the return and sent me the confirming email. A couple of things to note here. First, since she looked at my account, I just kind of figured she saw I had the AppleCare+, but I guess she didn't notice and was going to charge me $101 and change until I made her aware and she correctly eliminated the charge. And second, since I was given the chance to save a PDF copy of the transcript of our chat, I didn't save a text copy of it myself. However, although I tried with Adobe And Jaws accessibility processes, the only program I could use to get the PDF transcript read correctly was the KNFB/OneStep Reader. Sending the phone to Apple: I didn't really have any problems with getting the phone to and back from Apple. My brother helped me with sending back the iPhone in the box I received from Apple, and I chatted with Apple on a Monday, and then I had the iPhone back with the replaced battery by the very next Monday, so a quick turnaround for everything. One kind of weird thing to note, though, was that the box I was to send back the iPhone in came via FedEx, but the box itself inside needed to be sent back VIA UPS, as that was the label sent to me for that box. Getting the phone back and setting it up: I was kind of surprised when I saw the following in the paper enclosed with my iPhone explaining what all they had done, as I was only expecting them to just replace the battery: Our technicians have successfully repaired your product. They ran complete diagnostic tests, performed all available troubleshooting, and replaced the following items: Item Number Description 661-21804 Red, 128GB, Logic Board Assy Rear System, NAMM, 13 mini Sympt Sensor ,Accelerometer/Gyroscope/Barometer Thus, I called Apple this time, not wanting to deal with the chat, and they checked and finally confirmed that the battery was replaced, as well as all these other things, but the outside of the phone was still the same. In fact, after talking with Apple and finally getting the phone set back up, I was able to confirm by its 100% maximum capacity that the battery had indeed been replaced. Also, with these replacements, I got a new serial number for the phone, as well as new IMEI numbers, and then I'm now getting offers for all the free three month trials such as Apple TV and Apple Music that normally come with a new phone. And finally, of course I had to set up the phone just like a new phone, having completely erased it as instructed before sending it in, and it took me a little bit of time to figure out just how to get it set up. I mean, it would let me connect to my 15 Pro to try and start the phone transfer, but as I could only connect via Personal Hotspot, I kept getting the message that the transfer couldn't be completed. Thus, I finally just chose the manual setup, connected to the 15 Pro Hotspot to get through that process, said no to all the options to get to the welcome screen where I could then use the iPhone, and then I transferred my E SIM back from the 15 Pro as I put it there as a secondary SIM while the 13 Mini was away, then I erased the 13 Mini again, and then it let me transfer my info from the 15 Pro by opting to use my cellular data on the Mini rather than connecting to a Wi-Fi network. Although, I had forgotten that I left the Hotspot on in the 15 Pro, so after all the settings and app placeholders or whatever had been transferred over to the 13 Mini and it had rebooted, it then did connect to the 15 Pro Hotspot and put all the apps back on the phone, although I did, as per usual, have to double tap on each app to get the download to start. Vicky Collins USA 11/26/2024 about 5:18 PM EST -- The following information is important for all members of the V iPhone list. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. Your V iPhone list moderator is Mark Taylor. Mark can be reached at: [email protected]. Your list owner is Cara Quinn - you can reach Cara at [email protected] The archives for this list can be searched at: http://www.mail-archive.com/[email protected]/ --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion visit https://groups.google.com/d/msgid/viphone/074f01db4051%245595f060%2400c1d120%24%40gmail.com.
