Janet, That is really awful on Amazon's part. My immediate work-around would be to use Be My Eyes, call a volunteer, and ask them to help you find a package.
The only other option, depending on where you live, is finding out if there is a secure drop box for Amazon where they send you a QR code that you hold up to the scanner on a bank of bins and it unlocks yours and/or drops the package through a shoot. They usually have someone there to assist. We use that when we were both working and couldn't count on being around when a delivery was made. I don't even know if those places still exist since one of us is usually available to be here when a package is delivered... HTH, Richard, “Reality is the leading cause of stress for those who are in touch with it.” – Jane Wagner, from The Search for Signs of Intelligent Life in the Universe. My web site: https://www.turner42.com -----Original Message----- From: [email protected] <[email protected]> On Behalf Of janet gross Sent: Saturday, December 7, 2024 10:44 AM To: [email protected] Subject: RE: Shopping at Amazon Question Please. Hi Richard, Yes I did tell Amazon to be for sure they write in my file that I am blind, and they need to ring the doorbell, or even just call me, and I can run down the stairs. Amazon customer service said that is in my notes, but still yet they don't ring my doorbell, they send me a text message letting me know they dropped it off, but I still don't know where they dropped it off. Kindly, Janet -----Original Message----- From: 'Richard Turner' via VIPhone <[email protected]> Sent: Saturday, December 7, 2024 12:10 PM To: [email protected] Subject: RE: Shopping at Amazon Question Please. I set it up with Amazon customer Service to put a note with all my deliveries that I am blind and need people to ring the doorbell. I would say that is more than 90% successful. When they ship via USPS, our regular male carrier always rings the bell if things don't fit in the mailbox. When there is a substitute carrier, that is inconsistent. If they deliver something and don't ring the doorbell, I call customer service and let them know. I do know that with most high-end products, a signature is required, so they cannot leave it on the step... Richard, “Reality is the leading cause of stress for those who are in touch with it.” – Jane Wagner, from The Search for Signs of Intelligent Life in the Universe. My web site: https://www.turner42.com/ -----Original Message----- From: '[email protected]' via VIPhone <[email protected]> Sent: Saturday, December 7, 2024 9:59 AM To: [email protected] Subject: RE: Shopping at Amazon Question Please. They always leave my packages at the front door, but maybe with an expensive purchase like a pone, they would want the customer to receive it. I too get the your item has shipped and your item is out for delivery, and your item has been delivered, so don't know what happened here or what you should do about it. There are all those tracking numbers. Have never been able to make sense of them or know what to do about them. Don't they try the next day? ----- Original Message ----- From: Joseph Hudson <[email protected]> Date: Saturday, December 07, 2024 10:48 AM To: "[email protected]" <[email protected]> Subject: Re: Shopping at Amazon Question Please. Hi Janet, I'm sorry that you've had that experience. Anytime I order from Apple, it gets delivered right into my mailbox. I also get notifications from the Apple Store app that my product has been delivered. And which in every case it has. I hope eventually you were able to get your iPhone that you want. On Dec 7, 2024, at 11:29 AM, janet gross <[email protected]> wrote: Hi Everyone, I ordered a Apple iPhone 16 pro 128 GB from Apple last Tuesday over the phone. Now, when I placed my order over the phone, the Apple rep said my phone would be delivered the following Thursday, and I said that will be fine. So because I had some errands to run on Thursday, but because I thought my phone would be delivered on Thursday, I ran the arrands I needed to run on Wednesday, well, when I was away from home on Wednesday, I got a text message saying Apple tried to deliver my product, and that is all it said. I just assumed they would try and deliver it again on Thursday, so I stayed at home and waited and waited until 8 PM, no one rang my doorbell no one called me. So I then called Apple's Sale Department, and I asked them about this delivery, they said the U S P delivery was at my house at 12:10, but no one rang my doorbell so I had no way of knowing the delivery was here. So then, the Apple Rep said they can deliver it tomorrow which would have been Friday. I told the rep that wouldn't work for me as I have to many things I have to do away from home due to the holidays coming up. So he asked me if I wanted to pick it up at the Apple store, and I told him no, I have to many errands to run, and I won't be around an Apple Store, so I told him to cancel the order. He said they will refund my money as soon as they get the phone back from the U S P Delivery Department, and I said that is fine. I knew I would be going to target's Store on Friday as I had a $90 gift card, and it was burning a hole in my purse, so I had to spend it! Ok now, I went to the Target's Store on Friday, I felt the iPhone 16 Pro 128 GB, as I did when I was there a couple weeks ago which was a fine size for my hands. I told the sale's person I want to buy this Apple iPhone 16 pro 128 GB, well low in behold, I was then informed they don't sell them! I asked him why would they have that phone on display if they don't sell them, and he said he didn't really know. Ok now, I was just shopping on Amazon again for the iPhone 16 Pro 128 as I was doing some days ago, and I can't seem to find any iPhone 16 Pro 128 bran new, all I see is renewed, and I do not want that. So, I guess I will have to call Apple set up an appointment to go into the store and buy the phone. I've never had such a difficult time buying a phone until now. I am sick to death of searching through Amazon's dumpster! I get the same results from Best Buy as I do with Amazon, although Best Buy Calls it open box! Just thought I would share my experience with you all! I will get off my soap box now. Kindly, Janet It looks like shopping online they only sell refurbished, or now they call it renewed! -- The following information is important for all members of the V iPhone list. 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