Otherwise, did you hit delete or hold it down a bit so that maybe it would get to the beginning of the line and then write the code numbers? I forget exactly what happened when I linked with my Apple account, which I didn’t do in initially, but due to a problem that came up That’s how I was able to get my account problem fixed. Beyond that, I believe there’s a way through the envision website to at least established login credentials. If you do that, maybe uninstall and reinstall the app again, and see then if it will let you login.

On Jul 28, 2025, at 6:05 PM, 'Richard Turner' via VIPhone <[email protected]> wrote:

I don't know how to contact the developer but the app on the app store is
called Envision Ally, here is the link:
https://apps.apple.com/us/app/ally-accessible-ai-assistant/id6476980907

Richard,
“Reality is the leading cause of stress for those who are in touch with it.”
– Jane Wagner, from The Search for Signs of Intelligent Life in the
Universe.

My web site: https://www.turner42.com

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Kathy
Blackburn
Sent: Monday, July 28, 2025 2:53 PM
To: [email protected]
Subject: Looking for contact info for developer of Ally app

I am trying to set up an account with Ally, the companion app to Envision
AI. I used my Apple account to begin the process. The app asked for my phone
number and sent a verification code. I am using an iPhone 14+ running the
latest version of IOS. When I attempted to enter the code, I heard the bonk
that indicates my input was not being accepted. I kept trying to enter
numbers. When I finally begin getting spoken feedback, the numbers VoiceOver
was speaking were either ahead or behind what I was trying to enter.
When I try searching the app store for Ally, the listings that come up are
for banks. Can someone give me the contact information for this company?
Thanks for any help.
Kathy Blackburn
[email protected]

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Re: Looking for contact info for developer of Ally app

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