Regardless of Jaws or NVDA, the new WhatsApp WebView2 interface version is 
accessible. However, it seems to be a collective hysteria about the new 
interface because blind folks find adaptation difficult and this version 
demands using other modes of exploration to move around. With NVDA insert plus 
space bar  (focus mode on and off) will help you navigate the interface as a 
web page, and place the insertion point where it is required. With Jaws, the 
trick is insert plus Z (virtual mode on and off). Besides, Doug Lee wrote a 
script adding a few useful shortcut keys that makes things faster. In all 
certainty, the new WP is accessible and blind folks maladapted.

 

 

Cheers,

Leo Bado

 

“We don't rise to the level of our expectations, we fall to the level of our 
training.”   Archilochus.

 

From: [email protected] <[email protected]> On Behalf Of Tony 
Sweeney
Sent: Friday, December 12, 2025 6:35 AM
To: [email protected]
Subject: Re: Question about WhatsApp

 

The question was to avoid any confusion, what is the Whats~App app like 
accessibility-wise or user like compared with the web version then. 

I'm asking in general rather than with regard to any screen reader. 

Incidentally using NVDA in the web version it's not at all perfect but I can 
manage it okay really. 

In the list view of messages for examopkle UI go through the names by hitting 
control tab or in reverse control, shift and tab. 

Tony

On 20/12/2025 09:05, Sieghard Weitzel wrote:

As I said, prior to the upgrade to a web app, the WhatsApp UWP app for a PC was 
perfectly accessible since Jaws includes scripts, once again, I don't know how 
it was/is with NVDA.

 

From: [email protected] <mailto:[email protected]>   
<mailto:[email protected]> <[email protected]> On Behalf Of Tony 
Sweeney
Sent: Friday, December 19, 2025 10:46 AM
To: [email protected] <mailto:[email protected]> 
Subject: Re: Question about WhatsApp

 

So what's the WhatsApp like, is that accessible?

Tony

On 19/12/2025 18:38, Sieghard Weitzel wrote:

Sorry, I have never used NVDA so no idea what is available.

 

From: [email protected] <mailto:[email protected]>   
<mailto:[email protected]> <[email protected]> On Behalf Of Tony 
Sweeney
Sent: Friday, December 19, 2025 10:36 AM
To: [email protected] <mailto:[email protected]> 
Subject: Re: Question about WhatsApp

 

Hi Sieghar, 

I had to reauthorize Whatsapp on my windows PC 

with a QR code and it indeed did change and is not as accessible as I had been 
used to. 

So what is this about the app, is that the way to go now to make it usefulable 
again?

Also do you know if there any scripts

for NVDA?

Tony

On 19/12/2025 18:28, Sieghard Weitzel wrote:

Keep in mind that WhatsApp on a Windows computer becomes more or less unusable 
if it updates to the latest version because WhatsApp decided to change it from 
being a UWP (Universal Windows Platform) app to a web app.

Doug Lee has written Jaws scripts which reinstate much of the previous 
functionality, but you of course would have to know that and download them from 
www.dlee.org <http://www.dlee.org> .

 

 

From: [email protected] <mailto:[email protected]>   
<mailto:[email protected]> <[email protected]> On Behalf Of 
[email protected] <mailto:[email protected]> 
Sent: Thursday, December 18, 2025 12:34 PM
To: [email protected] <mailto:[email protected]> 
Subject: RE: Question about WhatsApp

 

This is off topic, but I can tell you that unless you alter this parameter, 
automatic updates are the default option in Windows. Either-way, make sure by 
following these steps:

1.      Push windows key to open the start menu and type “store” in the search 
box. Now hit enter on Microsoft Store.

2.      Once the store is open, tab until you hear the screen reader saying, 
“user profile,” and push down the space bar.

3.      Now arrow down as many times as needed to reach the option that reads, 
“store settings,” and hit enter.

4.      At this point, tab a few times to reach the option to verify automatic 
updates.

 

 

 

Cheers,

Leo Bado

 

“We don't rise to the level of our expectations, we fall to the level of our 
training.”   Archilochus.

 

From: [email protected] <mailto:[email protected]>   
<mailto:[email protected]> <[email protected]> On Behalf Of Rena
Sent: Thursday, December 18, 2025 1:22 PM
To: [email protected] <mailto:[email protected]> 
Subject: Question about WhatsApp

 

Hello,

 

Is it possible to tell WhatsApp to update automatically?

I have it in my iPhone and also in Windows.

I found difficult to update it in Windows, and someone told me that he didn’t 
have to update it in Windows manually because WhatsApp updated automatically. 
But he didn’t remember how to do it.

 

Rena

 

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