Changing my answer… I noticed today as I swiped through the app. It will start reading the line and about halfway through. It will then say loading and not complete the line so definitely there is an issue with this app now…

Going to find out how to report it to Wells Fargo…
Sent from my IPhone.

On Feb 3, 2026, at 10:39 AM, Peter Logan <[email protected]> wrote:


Sent from my IPhone.

On Feb 3, 2026, at 10:27 AM, 'DAVID ANDREWS' via VIPhone <[email protected]> wrote:


Mine behaves normally, as expected.
 
Dave
 
 
On 02/03/2026 9:04 AM CST Jenny Bomareto <[email protected]> wrote:
 
 
Any of y’all having trouble with that app on your iPhone?
When you log in?
VO keeps saying loading loading loading instead of reading the information.
The only way I’m able to read it is do it word by word or character by character.
I called Wellsfargo and talked with them about it.
On their end their app is working fine.The lady told me.
I also told her that I’m blind and that I use VoiceOver.
Then I called Apple accessibility.
As the lady from Wellsfargo suggested for me to uninstall and reinstall the app.
So once I re-logged on to the bank still doing the same thing
I even turned off my phone and turned it back on once I logged out of Wells Fargo.
So your help will be greatly appreciated in order to get this like it’s supposed to read because it’s a pain.
 
Thanks for reading regarding this matter.
Jenny Bomareto

Sent from my iPhone 15

 

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To view this discussion visit https://groups.google.com/d/msgid/viphone/708187152.877708.1770132341824%40connect.xfinity.com. The app is working OK for me…

Maybe you should remove it and reinstall…

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