Writing to Microsoft may alert them to a problem if they did not disable the 
function, so no matter what, writing them is still important.

 

 

 

Richard, USA,

The only way to make sense out of change is to plunge into it, move with it, 
and join the dance." 

-- Alan Watts (1915-1973)

 

My web site:  <https://www.turner42.com/> https://www.turner42.com

 

 

From: [email protected] <[email protected]> On Behalf Of vashaun 
jones
Sent: Wednesday, September 2, 2026 9:09 AM
To: [email protected]
Subject: Re: seeing ai

 

Joe, I don't know whether Microsoft changed it, and I'd rather tell you that 
than guess. Richard's got the right idea on that half. The people who ship the 
app are the only ones who can say what they took out.

The other half you can settle yourself in a couple of minutes. Try it on a 
video you know worked before. If that one fails too, it's the app and not the 
file. Then try a still photo in the same app. If photos read fine and videos 
don't, you've found where it broke.

You don't have to wait on Microsoft either way. Pause the video on the moment 
you care about, take a screenshot, and hand that picture to whichever AI app 
you like, ChatGPT, Gemini, Be My Eyes. Describing a video and describing a 
photo are two different jobs, and the photo job works everywhere.

What are you hoping to get out of these videos, who's in them or something 
written on the screen?

VaShaun

 

On Wed, Sep 02, 2026 11:32 AM, 'Richard Turner' via VIPhone 
<[email protected] <mailto:[email protected]> > wrote:

Have you written to [email protected] <mailto:[email protected]>  to 
find out?
It was so slow, I only tested it once a couple years ago.
So, I have no idea.



Richard, USA,
The only way to make sense out of change is to plunge into it, move with it, 
and join the dance." 
-- Alan Watts (1915-1973)

My web site: https://www.turner42.com


-----Original Message-----
From: [email protected] <mailto:[email protected]>  
<[email protected] <mailto:[email protected]> > On Behalf Of Joe 
Paton
Sent: Wednesday, September 2, 2026 8:30 AM
To: [email protected] <mailto:[email protected]> 
Subject: seeing ai

Hello,

I'm sure I used to be able to use Seeing AI to read short family videos. 
Now, the function no longer works.  Has it been disabled for, say, privacy 
concerns? or, is the app broken?
Thanks.

Joe.P

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