Hi Traci,

Another option, if you haven't already tried it, is to turn on and use wiFi 
calling. I have to do this whenever I visit one of my daughters and her family. 
HTH 


+Peace & Blessings,
Pastor Duane L. Steele
Phone (276) 730-5194

> On Sep 29, 2026, at 10:20 AM, Traci Duncan <[email protected]> wrote:
> 
> Hi, thank you for the suggestion. Yes, I often use FaceTime audio to improve 
> my phone quality.
> 
> I will reach out to T-Mobile and see what they have to say. I’m glad you feel 
> like a phone upgrade may not help the situation, because my phone is working 
> just fine. :-)
> 
> Traci
> 
>> On Sep 29, 2026, at 7:07 AM, 'Richard Turner' via VIPhone 
>> <[email protected]> wrote:
>> 
>> I'm pretty sure the phone will not change the cellular signal.
>> Have you talked with Verizon or tMobile about the cellular signal issue at 
>> your address?
>> Many things can impact reception.  When we lived in Seattle, it was before 
>> cell phones, so I cannot comment specifically, but if there are lots of tall 
>> buildings, trees, etc., that can impact it, but the phone companies may be 
>> able to let you know what is the issue and if there is a solution.
>> Do you also have Wi-Fi, and wi-fi calling?
>> 
>> 
>> 
>> Richard, USA,
>> The only way to make sense out of change is to plunge into it, move with it, 
>> and join the dance."
>> -- Alan Watts (1915-1973)
>> 
>> My web site: https://www.turner42.com
>> 
>> 
>> -----Original Message-----
>> From: [email protected] <[email protected]> On Behalf Of Traci 
>> Duncan
>> Sent: Tuesday, September 29, 2026 6:55 AM
>> To: [email protected]
>> Subject: Could a new phone help my poor cellular signal?
>> 
>> Hi all, I am on T-Mobile and I’m getting tired/frustrated with the poor 
>> cellular signal quality in my home. We have lived here for five years and 
>> pretty much the whole time it has been a fairly bad signal.
>> 
>> Someone mentioned to me it may be time to upgrade my iPhone, but I will be 
>> sad to give up my forest green 13 mini. Besides, I don’t believe the signal 
>> was any better when I had my iPhone SE.
>> 
>> Any thoughts? Another cell phone that we have in the house runs on Verizon, 
>> and it’s signal isn’t much better. We don’t live somewhere out in the 
>> country, it is a modern subdivision about an hour outside of seattle.
>> 
>> 
>> Thank you, I appreciate any advice.
>> Traci
>> 
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