i found out from Apple, that this is routine for them to verify your identity. I reset the security questions and i am good now.. to you to all.
On Monday, December 31, 2012 11:23:35 PM UTC-8, Marissa wrote: > > List, > > I am wondering if anyone has had this issue happen with itunes, I will > outline briefly what has happened, this issue only happened today > > 1. Signed into the Itunes store, with apple ID and password use my desktop > computer which is already authorized and has been used multiple times > to download content > > 2. pressed the purchase/ buy button on the item I wanted to purchase > > 3. was presented with a screen from itunes to enter answers to the two > security questions I used when I first created Apple ID, after i entered > them correctly, i did not forget the answers, then i was presented with a > screen from itunes that sated that the answers i provided did not match > their records? > > 4. My account is locked and cannot make purchases > > please help , has my account been hacked? or is this a new security > feature of apple's that's gone badly? > > Thanks > > Marissa > > > -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en.
