I had the same issue with my Iphone it turned out it was the chord that was 
broken. I would suggest checking the chord and also re installing itunes then 
maybe your ipod will work. Hope this helps. From Nuris

Sent from my iPhone

On Jan 10, 2013, at 1:31 PM, "marie baisez" <[email protected]> wrote:

> When I first got it, I connected it to my Pc to  charge it. It was 
> immediately recognized as new and I was asked if I wanted to restore from the 
> back up stored on my computer. Completely forgot about ICloud at the time and 
> oked the process.
> It went very fast without a glitch. Unfortunately, now, Itunes doesn't 
> recognize the new IPod, it just says synch and back up are unavailable. All 
> my apps and music are on the new Pod, so, what could be the matter?
> Should I have set up the unit as new and restored from the Cloud?
> My IPod 4 is still going at the moment as I don't want to reset it to factory 
> defaults until the new one is working properly. Is this the reason why the Pc 
> doesn't recognize the new one?
> Any thoughts/comments welcomed.
> Thanks in advance to anyone willing to spend the time to help.
> Cheers now,
> Marie
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