Hi there. Have you tried adding the tones using the method that I described in 
the message below your reply?

On Mar 16, 2013, at 11:40 AM, "Rose Combs" <rosecom...@gmail.com> wrote:

> Wow!  When I added ring tones from one of the apps a couple of years ago, I
> e-mailed them to my computer e-mail, open them and they went right into the
> tones area.  Then I did a sync tones and every one of the tones I selected
> are still in my tones folder.  
> 
> I recently bought about four tones from the store, easy as pie.  
> 
> The unfortunate thing is that I set a tone for a particular contact and it
> works only some of the time and if it doesn't it reverts to the original
> ring tone for the phone.  I go in and check and the correct tone is selected
> on the contact and the next time they call it works but then another time it
> goes back to the marimba sound, which I don't even want to use because
> everyone else does where I work and spend about 80% of my free time lately,
> the hospital.  
> 
> 
> 
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
> Of Raul A. Gallegos
> Sent: Friday, March 15, 2013 2:40 PM
> To: viphone@googlegroups.com
> Subject: Adding Ring Tones to iTunes library - Was Re: Voice Over friendly
> ring tone app
> 
> Hi, you have to use iTunes to get the tones into the iPhone for use. So,
> this app for example, has an entry in the file sharing section of iTunes. To
> get there, connect your phone to the PC, bring up iTunes, go to the device
> where it shows the name of your phone and the battery charge status. Tab
> until you reach the apps button or tab. Press space to activate it. Now you
> are in the apps section of your phone. Now, keep tabbing until you get to
> the list of file sharing apps. Once you reach this list, arrow down until
> you get to the app which has the files you want to save. In this case, look
> for the ring tones app. When you reach it with down arrow, tab once and you
> will see the list of files it contains. If you've downloaded ring tones
> prior to all this, they will be listed here. Using shift-down arrow, select
> all the ring tones you want to save to the computer and tab to the save as
> button. Press space to activate this button and a standard save as dialog
> will open. You can press shift-tab to see the list of folders. Navigate this
> to choose which folder you want. I recommend a temp folder called ring tones
> on your desktop for starters. Giving you the steps on how to create folders
> and copying and pasting is a bit out of scope for this question, so I hope
> you feel comfortable in doing this. Once the tones are saved to the folder
> you want, close iTunes. The next step is for you to copy the ring tone files
> into the automatically add to itunes folder. Be sure to put just the files
> there, not the actual folder. Now when you restart iTunes, the ring tones
> will automagically be added to the library. If you have your iPhone set to
> sync all ring tones, then they will all be added the next time you sync your
> phone. If this isn't set up that way, then you will have to tell your phone
> to sync all tones.
> 
> --
> Raul A. Gallegos
> I can't live without y?o?u?. TEA. Bazinga! - Sheldon Cooper Twitter and
> Facebook user ID: rau47
> 
> On 3/15/2013 11:19 AM, Paul Ferrara wrote:
>> Someone has explained this before, but I did not understand it.
>> What is the easiest way to download tones, through the app or through 
>> iTunes?
>> Once they are downloaded, where do they go and how do we get them on 
>> the phone?
>> 
>> Paul
>> 
>> -----Original Message----- From: Raul A. Gallegos
>> Sent: Friday, March 15, 2013 12:01 PM
>> To: ViPhone List
>> Subject: Voice Over friendly ring tone app
>> 
>> The following is a good source for cool ring tones. Once you download 
>> them using the app they show up in the file sharing section of iTunes 
>> when your phone is connected. You get 10 free downloads and adds. If 
>> you upgrade to no ads then you also get unlimited downloads. The cost 
>> for that is $1.99.  Have fun.
>> 
>> Ringtones 500.000+ by DYSoftware
>> https://itunes.apple.com/us/app/ringtones-500.000+/id456280861?mt=8
> 
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