Hello Denise, sometimes you may have to go into the Bluetooth settings, In 
order to make the Bluetooth keyboard pair. So what you want to do and want to 
Garnavillo settings, and select the keyboard so that variable to work. I hope 
I've helped you and Fekany Morava further assistance to you please let me know.

Vice president
of the Texas school for the blinds Zello channel , phone, 641-715-3900 
extension 34315, or 588-7652.
Email, [email protected] Sent from my iPhone

On Mar 27, 2013, at 12:57 PM, denise avant <[email protected]> wrote:

> hi all,
> I have successfully paired the amazon basics bluetooth keyboard with
> my iphone and ipad mini. however, when I get ready to use either one
> of them with the keyboard, the device does not connect even though
> bluetooth is on, the switch at the back of the unit is been switched
> to on. is there something else i should be doing? thanks.
> my other bluetooth devices such as my braille display and speaker are
> connecting flawlessly and so i cannot figure out what is going on.
> By the way, as an aside, there are times when I cannot get the on
> screen keyboard to come up on the iphone even though the Braille
> display and keyboard are off. If I swipe right, I can hear the
> letters, but they don't show up at the bottom. Has anyone had this
> issue?
> 
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