Hello Jenny,

Awesome news! No problem. Just glad it worked for you.

Have a great day.

Regards,
AnonyMouse

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jenny Dawson
Sent: Sunday, May 05, 2013 8:53 PM
To: viphone@googlegroups.com
Subject: RE: Mail When Away From Home?

Hi AnonyMouse

I think I've fixed it.  I turned wifi off for a minute and they downloaded.

thanks for the help

Jenny


Jennifer dawson

Phone: 08 94961024
Email: jjdaw...@iinet.net.au 

-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
AnonyMouse
Sent: Sunday, 5 May 2013 12:36 PM
To: viphone@googlegroups.com
Subject: RE: Mail When Away From Home?

Hello Jennifer,

Well, you could always turn off the Wi-Fi and go straight in using your LTE, 
3G, or such. That will get you out of your inner circle.

However, I think you mentioned you are using the iCloud e-mail? If so, that is 
odd it wouldn't work outside of your network.

So I'll give a better detail of what you should have set up if that is the 
case. Plus, if your option does not work.

Server name: imap.mail.me.com
◾SSL Required: Yes
◾Port: 993
◾Username: exam...@me.com (use your @me.com address from your iCloud account)
◾Password: Your iCloud password

SMTP (outgoing mail server) information:
◾Server name: smtp.mail.me.com
◾SSL Required: Yes
◾Port: 587
◾SMTP Authentication Required: Yes
◾Username: exam...@me.com (use your @me.com address from your iCloud account)
◾Password: Your iCloud password

HTH

Regards,
AnonyMouse






-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Jenny Dawson
Sent: Saturday, May 04, 2013 10:51 PM
To: viphone@googlegroups.com
Subject: RE: Mail When Away From Home?

Hi

In the mail settings the iCloud SMTP Server is the primary one.  The other SMTP 
server is my ISP, which wasn't turned on.  I have now turned it on.
Should this fix the problem?  I'll have to wait till I'm away from home to 
check it though.



Jennifer dawson

Phone: 08 94961024
Email: jjdaw...@iinet.net.au 


-----Original Message-----
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of 
Christopher Chaltain
Sent: Sunday, 5 May 2013 11:05 AM
To: viphone@googlegroups.com
Subject: Re: Mail When Away From Home?

If the SMTP server configuration was incorrect on her phone, I'd think she'd 
see that everywhere and wouldn't be able to send email at all. 
Obviously, it's something to check though.

Jenny,

I'm curious, who's your broadband service provider at home and who's your email 
provider? Are they the same? If so, your email provider may have their SMTP 
server set up to only send out emails that originate on their own internal 
network. Companies do this to keep their SMTP servers from being used for spam. 
Time Warner used to do this. If so, check with your service provider on how to 
send emails from your phone. If not, check your SMTP settings and report back.


On 05/04/2013 09:09 PM, AnonyMouse wrote:
> Hello Jenny,
>
> It sounds like the SMTP is not set up correctly or least that is what 
> I think your problems is at.
>
> If you go to the Settings -> Mail, Contacts, Calendar. On this page it 
> should have your email account that you are using. If you double tap 
> on this account.
>
> This will bring up your e-mail account settings. On this page make 
> sure that your SMTP is set up correctly. In most cases it also may 
> require that you enter a password for the SMTP.
>
> If you need any more information. Let us know. We certainly would try 
> to help you out in what we can.
>
> HTH
>
> Regards,
> AnonyMouse
>
>
>
>
> -----Original Message-----
> From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On 
> Behalf Of Jenny Dawson
> Sent: Saturday, May 04, 2013 8:56 PM
> To: viphone@googlegroups.com
> Subject: Mail When Away From Home?
>
> Hi Everyone
>
> When I'm away from home and receiving emails through my phone network, 
> I can receive with no problem, but when I want to reply or forward and 
> email the server rejects my email address.  I don't have this problem 
> from my home wireless network however.  It's an iPhone 4S with the 
> latest
IOS6 update.
>
> Is there a setting I need to change or something?
>
> thanks in anticipation.
>
> Jenny
>
>
>
> Jennifer Dawson
>
> Phone: 08 94961024
> Email: jjdaw...@iinet.net.au
>
>
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