Hi Jenny, with wireless access to your home network turned off can you also send or is this still a pesky problem? Let us know - Ed.
-----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jenny Dawson Sent: Sunday, May 05, 2013 11:23 PM To: [email protected] Subject: RE: Mail When Away From Home? Hi AnonyMouse I think I've fixed it. I turned wifi off for a minute and they downloaded. thanks for the help Jenny Jennifer dawson Phone: 08 94961024 Email: [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of AnonyMouse Sent: Sunday, 5 May 2013 12:36 PM To: [email protected] Subject: RE: Mail When Away From Home? Hello Jennifer, Well, you could always turn off the Wi-Fi and go straight in using your LTE, 3G, or such. That will get you out of your inner circle. However, I think you mentioned you are using the iCloud e-mail? If so, that is odd it wouldn't work outside of your network. So I'll give a better detail of what you should have set up if that is the case. Plus, if your option does not work. Server name: imap.mail.me.com ◾SSL Required: Yes ◾Port: 993 ◾Username: [email protected] (use your @me.com address from your iCloud account) ◾Password: Your iCloud password SMTP (outgoing mail server) information: ◾Server name: smtp.mail.me.com ◾SSL Required: Yes ◾Port: 587 ◾SMTP Authentication Required: Yes ◾Username: [email protected] (use your @me.com address from your iCloud account) ◾Password: Your iCloud password HTH Regards, AnonyMouse -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Jenny Dawson Sent: Saturday, May 04, 2013 10:51 PM To: [email protected] Subject: RE: Mail When Away From Home? Hi In the mail settings the iCloud SMTP Server is the primary one. The other SMTP server is my ISP, which wasn't turned on. I have now turned it on. Should this fix the problem? I'll have to wait till I'm away from home to check it though. Jennifer dawson Phone: 08 94961024 Email: [email protected] -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Christopher Chaltain Sent: Sunday, 5 May 2013 11:05 AM To: [email protected] Subject: Re: Mail When Away From Home? If the SMTP server configuration was incorrect on her phone, I'd think she'd see that everywhere and wouldn't be able to send email at all. Obviously, it's something to check though. Jenny, I'm curious, who's your broadband service provider at home and who's your email provider? Are they the same? If so, your email provider may have their SMTP server set up to only send out emails that originate on their own internal network. Companies do this to keep their SMTP servers from being used for spam. Time Warner used to do this. If so, check with your service provider on how to send emails from your phone. If not, check your SMTP settings and report back. On 05/04/2013 09:09 PM, AnonyMouse wrote: > Hello Jenny, > > It sounds like the SMTP is not set up correctly or least that is what > I think your problems is at. > > If you go to the Settings -> Mail, Contacts, Calendar. On this page it > should have your email account that you are using. If you double tap > on this account. > > This will bring up your e-mail account settings. On this page make > sure that your SMTP is set up correctly. In most cases it also may > require that you enter a password for the SMTP. > > If you need any more information. Let us know. We certainly would try > to help you out in what we can. > > HTH > > Regards, > AnonyMouse > > > > > -----Original Message----- > From: [email protected] [mailto:[email protected]] On > Behalf Of Jenny Dawson > Sent: Saturday, May 04, 2013 8:56 PM > To: [email protected] > Subject: Mail When Away From Home? > > Hi Everyone > > When I'm away from home and receiving emails through my phone network, > I can receive with no problem, but when I want to reply or forward and > email the server rejects my email address. I don't have this problem > from my home wireless network however. It's an iPhone 4S with the > latest IOS6 update. > > Is there a setting I need to change or something? > > thanks in anticipation. > > Jenny > > > > Jennifer Dawson > > Phone: 08 94961024 > Email: [email protected] > > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- Christopher (CJ) chaltain at Gmail -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. To search the VIPhone public archive, visit http://www.mail-archive.com/[email protected]/. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
