Hi, Chris. 
It turns out you need to tell kindle document services which email addresses 
are allowed to send documents. 
I had never added my address. 
Now that I have added my address I should be able to send documents from that 
address. 
Thanks. 


Sent from my iPhone

On May 22, 2013, at 12:11 PM, Chris H <[email protected]> wrote:

> It's probably because it's going to your wife's Kindle address and she hasn't 
> registered an iOS device to use Kindle or the Kindle Personal Documents 
> service.
> 
> 
> Chris
> E-mail and Facebook:
> [email protected]
> Skype:
> chrishallsworth7266
> Twitter:
> http://www.twitter.com/@christopherh40
> Find my blog at
> challsworth2.wordpress.com
> 
> On 22/05/2013 19:58, Paul Henrichsen wrote:
>> Hi, Chris. It doesn't seem to work for me. Is convert written in all caps or 
>> with the first letter capitalize? I tried sending a text file with convert 
>> written in lower case in the subject and with the text file attached. It 
>> never showed up.
>> I have to use my wife's kindle address as she is the one who has the amazon 
>> and audible accounts tied together in her name.
>> Any ideas why this isn't working for me?
>> 
>> On May 15, 2013, at 9:22 AM, Chris H <[email protected]> wrote:
>> 
>>> Hello all
>>> I tried the Kindle Personal Documents service and it works fine at my end. 
>>> I attached a text document in an e-mail sent to my personal Kindle address, 
>>> placed convert, written as is, in the subject, and in a few minutes got it 
>>> downloaded to my device. Although now deleted it's still in the cloud. How 
>>> cool is that!
>>> 
>>> 
>>> 
>>> Chris
>>> E-mail and Facebook:
>>> [email protected]
>>> Skype:
>>> chrishallsworth7266
>>> Twitter:
>>> http://www.twitter.com/@christopherh40
>>> Find my blog at
>>> challsworth2.wordpress.com
>>> 
>>> On 15/05/2013 13:59, Scott Davert wrote:
>>>> Hi Esther.
>>>> I was able to get documents to finally sync to my Kindle account, bhut
>>>> the few I setn to be converted with "convert" as the subject heading
>>>> never came through. I think they somehow were lost in cyberspace. It
>>>> is just the word "convert" without quotes, correct?
>>>> Thank you for helping people on list with this, I love the Kindle app,
>>>> especially as a braille user.
>>>> 
>>>> Cheers,
>>>> Scott
>>>> 
>>>> On 5/14/13, Esther <[email protected]> wrote:
>>>>> Hi Scott,
>>>>> 
>>>>> My mailed documents took about 2 minutes to show up in the Kindle app,
>>>>> except for one that I tried to convert that was an invalid document
>>>>> type. In that case, when I checked my email, there was a notice that
>>>>> the conversion had failed.
>>>>> 
>>>>> The documents show up in your "Docs" library, so they'll be displayed
>>>>> if the screen heading is "All Items" or "Docs" on your Kindle home
>>>>> page. You can switch libraries by double tapping the button for the
>>>>> library, which is the first item on your library screen -- at the top
>>>>> center of the screen, just below the time on the status menu bar.  If
>>>>> you add documents, or if you decide to use the "Newsstand" to
>>>>> subscribe to magazines or journals, you'll probably find it more
>>>>> convenient to navigate to separate libraries on your device, instead
>>>>> of having everything mixed together. Either touch the button for your
>>>>> library in the heading area at the top center of the screen, or
>>>>> navigate there with a four finger tap in the top half of the screen,
>>>>> and then double tap.  On the "Libraries" screen you can flick through
>>>>> the list ("All Items", "Books", "Newsstand", or "Docs") and double tap
>>>>> to select.  You can also use the search option from this screen to
>>>>> find books or documents. When I tested sending documents for the first
>>>>> time, I switched my selected library to "Docs".  The top of the "Docs"
>>>>> library screen also lists your personal Kindle email address
>>>>> associated with this device at the top of the screen.  VoiceOver says
>>>>> "send documents to <user id> AT kindle.com".  If you want to force the
>>>>> screen to refresh, you can do a double tap and hold on the email
>>>>> address and then, without lifting your finger from the screen, pull
>>>>> vertically down, and then release.  You'll hear VoiceOver say "sync
>>>>> finished".  However, I didn't need to force the sync in order to  find
>>>>> the document I emailed.
>>>>> 
>>>>> I didn't try any fancy browser or program add-ons when sending the
>>>>> trial documents.  I just created an email with an attached document in
>>>>> the normal way (e.g., on a Mac you can either just do a Command-C to
>>>>> copy a file in Finder, and a Command-V to paste it into an email, or
>>>>> you can select one or multiple files, and then use  a service menu
>>>>> option to create a "New email with selection.  I just typed in the
>>>>> email address, especially since I wanted to make sure that both the
>>>>> regular email and the variant using "free.kindle.com" instead of
>>>>> "kindle.com" would work.  I started with short files of the different
>>>>> listed valid file types, since I wanted to check how these worked
>>>>> before sending long files.  This was how I found out that highlighting
>>>>> and notes don't work if you send a document file and don't use the
>>>>> "convert" option.  You also won't be able to get table of contents
>>>>> navigation unless you send a file in mobi format.  The Mac has lots of
>>>>> authoring tools for ePub, but you'd need to convert ebook format to
>>>>> use all the features with the Kindle app.
>>>>> 
>>>>> HTH.  Cheers,
>>>>> 
>>>>> Esther
>>>>> 
>>>>> 
>>>>> On May 14, 5:46 am, Scott Davert <[email protected]> wrote:
>>>>>> Hi Teresa.
>>>>>> Yep, I have my email address listed as one of the approved addresses,
>>>>>> so I'm really not sure what the issue is. I tried installing the send
>>>>>> 2 Kindle program for windows, but when I right click it, it appears
>>>>>> that none of the elements are readable with jaws. Do you know if it
>>>>>> should take a long time to receive a book through your documents? I
>>>>>> converted a book from Bookshare yesterday and still do not see it. I
>>>>>> also have not received any email errors from Amazon, so I am not sure
>>>>>> what's going on. *shrugs*.
>>>>>> 
>>>>>> Scott
>>>>>> 
>>>>>> On 5/14/13, Teresa Cochran <[email protected]> wrote:
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>> 
>>>>>>> Hi, Scott,
>>>>>> 
>>>>>>> Did you use your Kindle address? [email protected]? Also, on the
>>>>>>> website,
>>>>>>> under Manage Your Kindle, make sure the address you're sending from is
>>>>>>> in
>>>>>>> the approved senders list.
>>>>>> 
>>>>>>> Teresa
>>>>>>> On May 14, 2013, at 6:41 AM, Scott Davert <[email protected]>
>>>>>>> wrote:
>>>>>> 
>>>>>>>> Hmm. I emailed an attachment that was a mS-Word file yesterday, and it
>>>>>>>> still has not shown up in my "docs" library. I used the email address
>>>>>>>> I have on file with them, put convert in the subject line, and
>>>>>>>> attached the file. Is there an issue on Kindle's end, or am I missing
>>>>>>>> part of the process?
>>>>>> 
>>>>>>>> Thanks!
>>>>>>>> Scott
>>>>>> 
>>>>>>>> On 5/11/13, Alan Paganelli <[email protected]> wrote:
>>>>>>>>> I found a nice little utility they have on the Kindle page for the US
>>>>>>>>> that
>>>>>>>>> once you install it, then in the context menu will be an item to send
>>>>>>>>> to
>>>>>>>>> Kindle.  Very handy and thanks for your help!
>>>>>>>>>  ----- Original Message -----
>>>>>>>>>  From: Esther
>>>>>>>>>  To: VIPhone
>>>>>>>>>  Sent: Saturday, May 11, 2013 3:25 PM
>>>>>>>>>  Subject: Re: Kindle Personal Document Services
>>>>>> 
>>>>>>>>>  Hi Alan,
>>>>>> 
>>>>>>>>>  I think the point of confusion may be that you don't use the Amazon
>>>>>>>>>  Kindle App to make changes in your Kindle account settings.  All of
>>>>>>>>>  the actions for managing actions and adding other email addresses
>>>>>>>>> that
>>>>>>>>>  you allow to send contents to your personal documents, managing your
>>>>>>>>>  Kindle, and getting help, have to be taken at the Amazon web site.
>>>>>>>>> The
>>>>>>>>>  email address listed under the Settings screen of your Kindle app is
>>>>>>>>>  only used to tell you which unique email address has been assigned
>>>>>>>>> to
>>>>>>>>>  your Kindle app for that device.  I have no way of knowing what that
>>>>>>>>>  would be for any other user.  If you have the Kindle App installed
>>>>>>>>> on
>>>>>>>>>  another iOS device, that is also associated with your Amazon
>>>>>>>>> account,
>>>>>>>>>  you'll have a slightly different email address to be used for
>>>>>>>>> sending
>>>>>>>>>  documents to that device, that you can also find out under  the
>>>>>>>>>  "Settings" screen.  But probably, both the URL for the Amazon web
>>>>>>>>>  pages to manage your account to add email addresses, and the
>>>>>>>>> personal
>>>>>>>>>  email address that shows up under the Settings scree for your
>>>>>>>>> Kindle,
>>>>>>>>>  will show the domain for your country. Also, since my account works
>>>>>>>>>  only in the U.S., I can't check on the links and procedures for the
>>>>>>>>>  Amazon web pages in other countries.  However, doing a web search
>>>>>>>>> for
>>>>>>>>>  documentation pages indicates you should just be able to substitute
>>>>>>>>>  your Amazon store's web address as a prefix for the ones I used for
>>>>>>>>>  the U.S. Amazon Store.
>>>>>> 
>>>>>>>>>  For example, I went to a "Manage Your Kindle" web page for the U.S.
>>>>>>>>>  Amazon Store at:
>>>>>>>>>  http://www.amazon.com/manageyourkindle
>>>>>>>>>  A UK user would go to the corresponding web page at the UK Amazon
>>>>>>>>>  Kindle Store, which would involve changing the "www.amazon.com"
>>>>>>>>> prefix
>>>>>>>>>  in these addresses to "www.amazon.co.uk". So the link to a U.K.
>>>>>>>>> user's
>>>>>>>>>  "Manage Your Kindle Page" would be:
>>>>>>>>>  http://www.amazon.co.uk/manageyourkindle
>>>>>>>>>  A Canadian user would have to substitute "www.amazon.ca" as a prefix
>>>>>>>>>  and use:
>>>>>>>>>  http://www.amzon.ca/manageyourkindle
>>>>>>>>>  In other words, you use the URL of the Amazon Store for your
>>>>>>>>> country,
>>>>>>>>>  which might be France, Germany, Italy, etc. and append a slash
>>>>>>>>>  character followed by the words for "manage my kindle", typed as all
>>>>>>>>>  lower case letters with no spaces between the words, and without the
>>>>>>>>>  quote marks.
>>>>>> 
>>>>>>>>>  I know that the URL links that I list above to access the "Manage
>>>>>>>>> Your
>>>>>>>>>  Kindle" page in those other stores are valid -- but only from doing
>>>>>>>>> a
>>>>>>>>>  web search. I can't actually test the actions for any store other
>>>>>>>>> than
>>>>>>>>>  the U.S. Amazon Store, because I would need to have active Amazon
>>>>>>>>>  accounts in all these other countries to get past the login screen.
>>>>>>>>>  However, I can tell you how to navigate the  U.S. web page on the
>>>>>>>>>  "Manage Your Kindle" page after you log in.
>>>>>>>>>  1. Set your rotor to headings, and navigate to "Your Kindle
>>>>>>>>> Account".
>>>>>>>>>  2. Then navigate (e.g., flick right) to the link for "Personal
>>>>>>>>>  Document Settings" and activate the link. (You can also use item
>>>>>>>>>  chooser menu, or the links chooser menu to navigate directly to this
>>>>>>>>>  link, which is what I would do in place of steps 1 and 2 on a Mac,
>>>>>>>>> or
>>>>>>>>>  if using an paired keyboard.)
>>>>>>>>>  3. Navigate by headings to "Approved Personal Document E-mail List"
>>>>>>>>>  4. Navigate (e.g., flick right) past the list of current addresses
>>>>>>>>> to
>>>>>>>>>  the "Add a new approved e-mail address" link and activate it (e.g.,
>>>>>>>>>  double tap, or VO-space).
>>>>>>>>>  5. In the dialog window you'll be prompted to enter an approved
>>>>>>>>> e-mail
>>>>>>>>>  address. There's also a tip that you can add a partial address, such
>>>>>>>>>  as @yourcompany.com (that's the AT character followed by a domain
>>>>>>>>> name
>>>>>>>>>  for people reading these posts on the web site), to authorize
>>>>>>>>> multiple
>>>>>>>>>  senders. (if you have a personal domain set up for your family, this
>>>>>>>>>  could be a quick way to add them all at once, if you use that for
>>>>>>>>>  email.) Navigate (e.g, flick right) to the place for entering
>>>>>>>>>  addresses, which is announced as "multiline text field" on my iPad
>>>>>>>>>  Mini, and double tap or VO-space.
>>>>>>>>>  6.Type in the email address you wish to add, and press return.
>>>>>>>>> (Note:
>>>>>>>>>  I noticed that the button in the dialog box used to "enter" the
>>>>>>>>>  address is only announced as "link image". I usually press the "Go"
>>>>>>>>> or
>>>>>>>>>  "Return" key on my keyboard to submit my results, so I didn't notice
>>>>>>>>>  this the first time I added an address.  You can just navigate to
>>>>>>>>>  "link image" and activate it (double tap or VO-space) to add your
>>>>>>>>>  email address.)
>>>>>> 
>>>>>>>>>  Your new email address should be added to the approved list, and you
>>>>>>>>>  should be able to check this on the page.
>>>>>> 
>>>>>>>>>  If you added someone else's email address to the approved email
>>>>>>>>> list,
>>>>>>>>>  you will still have to tell them the personal email address that was
>>>>>>>>>  assigned to your Kindle app on your iPhone, iPod Touch, or iPad.
>>>>>>>>>  Remember that it will be different for each device.  If you daughter
>>>>>>>>>  emails a text document to you using the address for your iPad, and
>>>>>>>>> not
>>>>>>>>>  for your iPhone, it will show up under the documents that have to be
>>>>>>>>>  downloaded from the cloud, and will not appear directly in the docs
>>>>>>>>>  that are on your device for your iPhone.
>>>>>> 
>>>>>>>>>  Some countries don't support sending documents over a 3G connection
>>>>>>>>>  (called Whispersync).  If yours doesn't, then you don't have to
>>>>>>>>> worry
>>>>>>>>>  about using 3G service to get your personal documents sent to your
>>>>>>>>> iOS
>>>>>>>>>  devices, and being charged for this. For example, I think that
>>>>>>>>> Canada
>>>>>>>>>  does not use the 3G service, but I'd have to check.  If your country
>>>>>>>>>  does support syncing and sending your personal documents sent by
>>>>>>>>> email
>>>>>>>>>  over 3G, and this includes the U.S., then it seems that the only
>>>>>>>>> easy
>>>>>>>>>  way to ensure that your personal document are only sent over wi-fi
>>>>>>>>>  without charges, is to add "free" followed by a period separator to
>>>>>>>>>  the beginning of the Amazon domain of the email address. You can
>>>>>>>>>  probably find out if this applies to you by reading the Kindle help
>>>>>>>>>  documentation pages for your country's store. Note that you don't
>>>>>>>>> need
>>>>>>>>>  to change anything about the email address that shows up on your
>>>>>>>>>  device under the Settings screen of the Kindle app.  Treat that as
>>>>>>>>>  information.  You can create an entry in your Contacts associated
>>>>>>>>> with
>>>>>>>>>  that address
>>>>>> 
>>>>>>>>>  I found the description of when you might get charged for
>>>>>>>>> Whispersync
>>>>>>>>>  3G transfers to be fairly tortuous reading.  The only sure ways to
>>>>>>>>>  avoid being charged seem to be by setting an upper limit of $0.00
>>>>>>>>> for
>>>>>>>>>  the authorized per transfer charge on one of the Amazon pages for
>>>>>>>>> your
>>>>>>>>>  account, or using the "free" variant if the email address for your
>>>>>>>>>  device. Since I checked that sending attached documents to <your-
>>>>>>>>>  address> AT free.amazon.com  worked as well as <your-address> AT
>>>>>>>>>  amazon.com (where <your-address> AT kindle.com is the email address
>>>>>>>>>  assigned to your Kindle app and device shown in the Kindle App's
>>>>>>>>>  "Settings" screen, this is what I am using.
>>>>>> 
>>>>>>>>>  HTH.  Cheers,
>>>>>> 
>>>>>>>>>  Esther
>>>>>> 
>>>>>>>>>  On May 10, 7:14 am, "Alan Paganelli" <[email protected]>
>>>>>>>>>  wrote:
>>>>>>>>>> I spent several hours trying to get that set up using the Kindle for
>>>>>>>>> iPhone app. Every time I clicked on the link I'd wind up going around
>>>>>>>>> and
>>>>>>>>> around and finally just gave up. Hopefully, Amazon will get it fixed.
>>>>>>>>> I
>>>>>>>>> was
>>>>>>>>> trying to add my daughter's Kindle email address to the approved
>>>>>>>>> senders
>>>>>>>>> list and never got it to work so if anybody manages to do it, I'd
>>>>>>>>> appreciate
>>>>>>>>> it if you would share how you managed it.
>>>>>> 
>>>>>>>>>> ----- Original Message -----
>>>>>>>>>> From: Esther
>>>>>>>>>> To: VIPhone
>>>>>>>>>> Sent: Thursday, May 09, 2013 8:04 PM
>>>>>>>>>> Subject: Kindle Personal Document Services
>>>>>> 
>>>>>>>>>> Hello,
>>>>>> 
>>>>>>>>>> Another feature of the Kindle app that I haven't seen discussed here
>>>>>>>>>> is the Kindle Personal Document Services. You get up to 5GB of free
>>>>>>>>>> personal document storage space
>>>>>> 
>>>>>> ...
>>>>>> 
>>>>>> read more ยป
>>>>> 
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