Katey, sorry for your problems with your headset but I can confirm that
returning items to Amazon is easy and as you described. I've only had to
return a handful of things over the years but I've always been very
satisfied with their service and the return process.

Good luck with your return.

Alan Lemly

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf
Of Katey Glass
Sent: Friday, May 24, 2013 6:48 PM
To: <[email protected]>
Subject: Bluetooth LG Stereo Headsets

Hello All,

I just wanted to write you all and let you know that I ordered an LG HBS 730
headset from Amazon to replace my older HBS 700.  I read all the reviews
which were mixed but I went ahead and tried it.  

Unfortunately for a voiceover user this is not a good choice.  I should have
just bought the 700 as I know this worked but I thought it would.  

I should have paid attention to those reviewers who said that between songs
that audio would break up & one could hear a crackeling sound.  That's a
warning for those of us who use VoiceOver as VoiceOver stutters and texting
is nearly impossible!!!  I know all bluetooth headsets have a lag, but this
one is absolutely unworkable!  
 
I know this is the headset & not my phone as I can "unpair" the 730 and
repair my old trusty 700 and do the exact same thing (type a text) and VO
doesn't stutter or totally go away!

So, while I'd hoped the newer model with the voice which tells you that you
are paired & lets you know that the battery status iswould work, it doesn't!
So, this will be my first return to Amazon!  Fortunately that sounds like it
will be an eaxy process, as they said when I called them that I can go
through the website & tell them I want to return it & then I can take it to
any UPS store and they will print my lable.  

I will say this, that this is my first ever return to Amazon and I've been
shopping with them since 1998!!!!  So, either I've been extremely lucky or I
was fortunate that everything and everyone liked what I bought them.  

Katey 

Sent from my iPad

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