Hi Raul, Thanks for sharing your experience with the Booking.com app. It is good if developers hear such feedback and occasionally when I take on an app so to speak and start a dialogue with a developer, I also follow up afterwards to let them know how their efforts have been appreciated. I think this is both reward and motivation for maintaining accessibility and for making it a "normal" part of the app.
Regards, Sieghard -----Original Message----- From: [email protected] [mailto:[email protected]] On Behalf Of Raul A. Gallegos Sent: Thursday, July 11, 2013 12:24 PM To: [email protected] Subject: Re: Booking.com Update with Voiceover improvement - fantastic!!! Hi, thanks to this message and Sieghard's positive results, I've gotten this app and just booked my next hotel stay. The app is super friendly to use, and things were straight forward. I highly recommend this app for your next booking needs. Here I sound like I work for them or something. <smile>. I know this message was written almost a month ago, but still. I save messages like this because they are awesome. -- Raul A. Gallegos I can't live without y?o?u?. TEA. Bazinga! - Sheldon Cooper Twitter and Facebook user ID: rau47 On 6/17/2013 2:33 PM, Sieghard Weitzel wrote: > Hello, > > A while back I posted my very positive experience contacting Booking.com > who offer over 300,000 hotels via their website and app. I wrote to them > and mentioned that the app worked well, but that the search results list > was almost unuseable with Voiceover since it was extremely sluggish, you > couldn't flick through the list of results and touching the screen in > different places did work, but it was sluggish and often unreliable and > repeated a lot of information. > > I initially contacted them about a month ago, in Mid May. I received a > prompt reply that my feedback would be passed on to their development > team. About a week later the same person reported that the development > team would look into this and again a week or 10 days later (about 2 > weeks ago) the same person again send me a message without me asking > saying that improvements had been made and would be available in the > upcoming update. The update took a while, but this morning it was in the > app store and I downloaded it right away and did a search for hotels in > Vancouver. I am very happy to say that now the list of search results > works perfectly, it is fast and you can right flick through the list, > Voiceover reads the hotel name and the starting price of the room rates > it found for the date you entered. You can then double tap on a hotel, > often there is more information given and even in the prior version, > once you got to that point actually making a reservation was no problem. > Booking.com does also work with Passbook and I find this very handy > since after I make a booking I can add it to Passbook and when I get to > the hotel I can, if necessary, just pull up the booking confirmation. > > This is another example of a large company being very responsive and I > hope everybody who travels on a regular bases for pleasure or business > and who needs to make hotel reservations will give the Booking.com app a > try and hopefully take a few minutes to give them a good rating with a > comment that they are a happy Voiceover user of the app. > > Regards, > > Sieghard > > -- > You received this message because you are subscribed to the "VIPhone" > Google Group. > To search the VIPhone public archive, visit > http://www.mail-archive.com/[email protected]/. > To post to this group, send email to [email protected]. > To unsubscribe from this group, send email to > [email protected]. > For more options, visit this group at > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google > Groups "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send > an email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > > -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
