It is possible that you accidently turned screen curtain on. This is a feature 
that blanks out the iPhone screen. This feature is useful when using earphones 
and someone is entering private/sensitive information into their phone like 
bank card info. 

To turn off the screen curtain do a 3 finger tap 3 times on the screen of your 
phone make sure that your fingers are spread apart so that the gesture is 
properly recognized. 

Donna

On Jul 12, 2013, at 2:10 PM, "bj colt" <[email protected]> wrote:

> Dear list,
>  
> While I can use my iphone 5 no problem, sighted friends cannot use it. The 
> screen is completely blank. When the phone is switched off and re-started the 
> apple logo is on the screen and then the time, date, etc. That lasts for a 
> few seconds and the screen goes blank.
>  
> The voice over is working fully.
>  
> Is there a setting I can adjust to resolve this problem or is there a fault 
> with the phone? The phone is only a few months old.
>  
> Live long and prosper, John
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