Hi Ed,

 

First of all, you can't install an app somebody else sends you, so even if
somebody had this app it would not work on your iPhone since all apps, paid
and free, are tied to your specific Apple Id.

 

I know this advice may come too late, but a backup is not the same as a
sync. Backing up your phone does not back up any music or really any content
for that matter. It backs up your settings which includes information about
which apps you had installed and what your home screen layout was. It will
also back up things like your Favorites, Text Messages and so on. I actually
like to use the encrypted backup option which requires you to set a password
and confirm the password before the backup starts. This backs up even more
settings such as WiFi passwords.

 

As for music, apps, documents etc. those you have to sync to your computer.
I assume you did not sync your apps? In the case of that Bluetooth app which
I assume is one of these apps which turn on or off Bluetooth with a single
tap that was lost because it's not on the app store any more so the only way
to preserve something like that is to sync your apps with iTunes in which
case a copy of the app is stored locally on your computer. This way you can
put apps back on your phone that are not even there any more.

 

Was the mmusic you lost bought from iTunes? If so you can redownload it. If
it was synced to your iPhone, then do you still have it on your computer?

 

 

Regards,

Sieghard

 

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Edward Przybylek
Sent: Wednesday, July 17, 2013 2:11 PM
To: [email protected]
Subject: Some Items Lost During A Backup/Restore

 

Hi all,

 

Because of some problems I was having with my iPhone 5, Verizon replaced it
with a new unit.  I created a backup of my original iPhone with iTunes and
then restored the backup to the new iPhone.  I noticed that a number of
items did not restore to the new iPhone.  Some documents I created using
purchased apps got lost, some music did not make it and I lost an app
entirely.  To create the backup, I simply went to file > devices> backup.  I
then connected the new iPhone and selected file > devices > restore.  Did I
miss something?  Any help is greatly appreciated.  Oh yeah, the app I lost
is called Bluetooth X.  It's one of my favorite and most used apps.  I tried
to find it on the app store but it's no longer there.  If anyone can suggest
a similar app or has a copy of Bluetooth X they could send me, I would
greatly appreciate it.  Thanks.

 

Take care,

Ed Przybylek

 

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