If other similar type headsets have the same issue, I would say your only
real choices are to try a complete phone reset after having performed a
backup of course, or taking it into an Apple Store as it's possible that the
headphone jack could be defective.  JMO.

 

 

 

Best regards,

 

Rick Alfaro

 

From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Alan Lemly
Sent: Saturday, September 14, 2013 3:30 PM
To: viphone@googlegroups.com
Subject: iPhone 5 and Inconsistent Headset Remote Results

 

I'm looking for some suggestions for correcting a problem I'm having with my
Apple Earpods that came with my iPhone 5 and use of its remote and volume
buttons. Often, when using the earpods, neither its volume or remote buttons
do anything. However, if I power off my phone, when I power it back on, I
note that the volume on reboot seems a bit louder which always foretells
that the earpod buttons will then work. This rebooting doesn't always work
the first time but eventually the earpod button functions return but alas
the cycle always repeats. I've tried other earpods with buttons and they
seem to work even less frequently including a replacement earpod set I got
from Apple under warranty.

 

I'm not a big fan of resetting my phone and am even less inclined to
consider a phone replacement since I'm not convinced this isn't purely a
headset issue. I am running iOS 6.1.4 and thought I'd throw this out there
since there are many smart folks on this list and I'm seeking ideas.

 

Thanks in advance for any suggestions.

 

Alan Lemly

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