Hi Tom,

 

I hate to burst your bubble, but that is a standard message Apple
Accessibility sends out for most requests. It may actually not be machine
generated since I have gotten actual explanations if I brought something up
which I thought was a bug and was informed was normal behavior, but I sent
in about 4 or 5 messages (one of them about the same Favorites issue) and I
received te exact same reply usually within 12 hours or less.

 

 

Regards,

Sieghard

 

From: [email protected] [mailto:[email protected]] On Behalf
Of Tom Lange
Sent: Wednesday, September 25, 2013 9:23 PM
To: [email protected]
Subject: Fw: [418274] Bug In Phone app

 

Hi,

This morning I wrote the following message to [email protected]
regarding my difficulties with favorites in the Phone app.

 

Hi,
Since updating to IOS 7, I've noticed what seems to be different
behavior in the Phone app.  I've saved a number of contacts as
favorites.  Some of these favorites are for the same person, but there
are separate entries for mobile phone and home phone numbers.  Since
upgrading to IOS 7 I can't tell which entry is which.  VoiceOver will
read the contact's name but instead of saying "John Smith mobile", and
"John Smith Home", for example,  it just says "John Smith Call" for
both of those entries. Is this a bug or is this by design?  If it's a
bug, could you put this on your list of items to check out and fix for
the next IOS update?  We VoiceOver users would certainly appreciate
it.

 

Thanks in advance.

 

Best regards,
Tom Lange

 

Frankly, I was a bit surprised to get such a quick response.  Apple
responded thusly:

 

----- Original Message ----- 

From: Apple Accessibility <mailto:[email protected]>  

To: [email protected] 

Sent: Wednesday, September 25, 2013 2:16 PM

Subject: [418274] Bug In Phone app

 

Hello,

 

Thank you for your email. We appreciate the feedback and wanted to let you
know that Apple is currently investigating this issue. Unfortunately we
cannot comment on when it may be resolved.

 

Apple Accessibility

 

Please also visit our sites

http://www.apple.com/accessibility/

http://www.apple.com/support/accessibility/

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