I worked in sales, and in business management, for several years, both in the accessibility arena, and in general market technology. In my experience, many products in almost every market are released before all of their design flaws have been worked out. In fact, it is an impossibility to find, not to mention solve, each and every design flaw. When a few people get upset, companies quietly replace products or refund money. When large numbers of consumers become upset, smaller companies go out of business, whilst larger companies close or sell specific devisions.
In product management, it is necessary for managers to determine when a product must be cancelled because developmental costs are about to exceed potential projected income. At that point, the decision must be made as to the viability of the product with all its known flaws. Also, it is essential to calculate so many percentage for the unknown flaws which will not be discovered until the product reaches the marketplace, and this happens with every product. David Chittenden, MSc, MRCAA Email: [email protected] Mobile: +64 21 2288 288 Sent from my iPhone > On 29 Sep 2013, at 6:47, Mary Otten <[email protected]> wrote: > > Hi Cara, > I couldn't agree with you more. The notion that it is "okay" to release > software just because it is "time" is ridiculous. I know of no other segment > in the economy we're such sloppiness would be permitted. > You are surely correct that this is not just an Apple issue. Microsoft and > Google are doing it and have been doing it for a long time. But it doesn't > make it right. How would people feel if they bought an oven or a car or > refrigerator and found out that some of the supposed features didn't work > right? They would take it back to the store. There would be an outcry. But > with software? No. You just have to live with it. One of the things about > Apple products is that you pay more than you would for an equivalent PC or > android device. The idea is that "it just works." Can't say that anymore. > I have a new Mac with Mountain lion, and I have to say, it is more > inconsistent than my old one with Snow Leopard. > > Sent from my iPhone > >> On Sep 28, 2013, at 8:59 AM, Cara Quinn <[email protected]> wrote: >> >> Hi There, >> >> you say, in regard to bugs, "on any device. Our job is to find them and >> report them to Apple Accessibility right away." >> >> Actually it's not. People who are not beta testers do not deserve to be >> treated as such. >> >> this trend toward effectively making the general user population into free >> beta testers is at best, lazy and disgraceful and disrespectful. >> >> Make no mistake, this is not an Apple issue per se, but a more generalized >> software paradigm that I find absolutely abhorrent Unfortunately, the >> general public either does not know ways they can change this or cannot >> escape the need or technology addiction to send a message that this is not >> acceptable to them. >> >> So for us, no, this is not our job. However, I think you meant something a >> bit differently from the way I took it. :) Since we are users of this >> software, yes, we should take every opportunity to make our voices heard and >> voice clearly and positively what we need and / or want. >> >> I say positively, because having our voices heard is not only a right but a >> privilege. So be civil, make it count, and treat people with respect. Apple >> has gone out of their way to make giving feedback easy and available to us >> so use it and thank the people you come into contact with. >> >> I think they'll be glad you did and it will surely make them happy to pass >> your needs and desires along to the right folks. >> >> Just my three cents. :) >> >> Smiles and happy weekend to y'all, >> >> Cara :) >> On Sep 28, 2013, at 1:07 AM, BBS <[email protected]> wrote: >> >> on any device. Our job is to find them and report them to Apple >> Accessibility right away. >> >> -- >> You received this message because you are subscribed to the "VIPhone" Google >> Group. >> >> Post a new message to VIPhone by emailing [email protected]. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected]. >> >> Unsubscribe and leave VIPhone by emailing >> [email protected]. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google Groups >> "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. 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