Hi, Do you know for sure that the battery hasn't run out of charge? Are you able to confirm visually that the phone is not off? In these situations it's usually worth connecting the phone to a wall outlet and leaving it for a few minutes, just to double check that a charge won't solve the problem as it would be a shame to go through the restore process if the problem was a simple low battery related one.
Cheers, Ben. On 10/2/13, hannah day <[email protected]> wrote: > Jen i had this once before on my old phone a restore should fix this > or you could try and hold down the power button and the home key at the > same timee for about 10 seckons and the phone should reboot if not i > would do a restre in itunes if this isn't possible chat soon hannah > > > Hannah Day > E-mail and Facebook: [email protected] > MSN: [email protected] > Skype: hannah.day > Twitter: hannahday2009 > > You can send me a eye message at [email protected] > > On 02/10/2013 14:12, Jen Colley wrote: >> Hi, >> All of a sudden my phone is saying nothing and the battery is not dead. >> It’s like it’s off but when I turn it on nothing happens. >> I’ve had this problem once before but I forget what was done to get it >> right once again. >> Jen >> >> -- >> You received this message because you are subscribed to the "VIPhone" >> Google Group. >> >> Post a new message to VIPhone by emailing [email protected]. >> >> Search and view the VIPhone archives by visiting >> http://www.mail-archive.com/[email protected]/. >> >> Reach the VIPhone owner and moderators by emailing >> [email protected]. >> >> Unsubscribe and leave VIPhone by emailing >> [email protected]. >> >> More VIPhone group options can be found by visiting >> http://groups.google.com/group/viphone?hl=en. >> --- >> You received this message because you are subscribed to the Google >> Groups "VIPhone" group. >> To unsubscribe from this group and stop receiving emails from it, send >> an email to [email protected]. >> For more options, visit https://groups.google.com/groups/opt_out. > > -- > You received this message because you are subscribed to the "VIPhone" Google > Group. > > Post a new message to VIPhone by emailing [email protected]. > > Search and view the VIPhone archives by visiting > http://www.mail-archive.com/[email protected]/. > > Reach the VIPhone owner and moderators by emailing > [email protected]. > > Unsubscribe and leave VIPhone by emailing > [email protected]. > > More VIPhone group options can be found by visiting > http://groups.google.com/group/viphone?hl=en. > --- > You received this message because you are subscribed to the Google Groups > "VIPhone" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > For more options, visit https://groups.google.com/groups/opt_out. > -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
