Hi Jen,
If you tap Help a website opens, on it is a link which I copied and emailed to myself. From there I used the computer and found the following: and it says: Help Page with lots of "How-To" articles: Canada: http://ca.blackberry.com/support/apps/bbm/for-iphone.html United States: http://us.blackberry.com/support/apps/bbm/for-iphone.html Contact Forms: Canada: http://ca.blackberry.com/support/apps/bbm/for-iphone.html United States:: http://us.blackberry.com/support/apps/bbm/for-iphone.html Good luck, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jen Colley Sent: Thursday, October 31, 2013 3:56 AM To: viphone@googlegroups.com Subject: Re: Having trouble with the bbm app Hi, The problems you mention I'm having as well. I tried contacting them on the app but had no luck as it says you need an incident number which I don't have. Maybe future updates will fix the issues we have. Jen From: Tracy <mailto:tr...@blindsa.org.za> Sent: Thursday, October 31, 2013 3:38 AM To: viphone@googlegroups.com Subject: Re: Having trouble with the bbm app Hi Gen I'm not having the same problem as you, as all my contacts are displayed and read by VoiceOver. But I'm also having problems with BBM. The menus at the bottom don't always activate, especially the Updates and Invites button. I've noticed that with the chats, contacts and groups button, if you swipe right through the buttons, once you get to invites, and swipe again, VoiceOver says the button names and if you double tap on it there, the button activates. This doesn't always work for invites though. And sometimes, if I'm lucky, I manage to open some kind of menu, which says: Chats (1), contacts )4), etc., and if I tap invites and/or updates from that menu it works. But I don't know what I did to bring the menu up. Double tap and hold didn't do the trick. Anyway, my pin is 7BD3E932 if anyone wants to add me. ----- Original Message ----- From: Jen Colley <mailto:jen.col...@shaw.ca> To: viphone@googlegroups.com Sent: Thursday, October 31, 2013 12:11 AM Subject: Re: Having trouble with the bbm app Hmmm wondering what my trouble is since it won't display my contacts. My pin is 73D5116E if anyone on list wants to add me. Jen From: Sieghard Weitzel <mailto:siegh...@live.ca> Sent: Wednesday, October 30, 2013 4:09 PM To: viphone@googlegroups.com Subject: RE: Having trouble with the bbm app Hi Jen, Out of curiocity I jus installed the BBM app, created a Blackberry Id and while I don't currently have any contacts, it seems super accessible. I did send somebody who I know has a Blackberry a request to add me, but if you want you can send me your Pin and I'll add you and then I can try it. Regards, Sieghard From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Jen Colley Sent: Wednesday, October 30, 2013 4:50 AM To: viphone@googlegroups.com Subject: Having trouble with the bbm app Hi, I just installed the latest version of the bbm app. I tried to contact someone that was a contact and voice over when swiping left and right was just clicking and no feedback provided. I asked a sighted friend to look and it says I have x number of contacts but only one contact is displayed. Anyone else having problems with this app? Jen -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. 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