How do you split tap?
I’ll definitely have a look.
Jen
From: Tracy
Sent: Monday, November 04, 2013 12:45 AM
To: viphone@googlegroups.com
Subject: Re: Having trouble with the bbm app
Hi
I figured out (or rather let me say my cousin helped me figure out), how to get
past the buttons that won't activate. At the bottom at the left of the contacts
button, right at the edge of the screen is a tiny button, which is not
labelled. VoiceOver still announces it as contacts. If you tap this button, a
menu opens which lists each button underneath each other with badges, for
instance Chats (4 active chats), contacts (8), Groups (0), updates (4), Invites
(0).
It's a very small button, and I use split-tapping, because if I lift my finger
I might not hit the right spot again. Swiping to it also won't work.
Hope it helps.
Kind regards
Tracy
----- Original Message -----
From: Jen Colley
To: viphone@googlegroups.com
Sent: Thursday, October 31, 2013 12:56 PM
Subject: Re: Having trouble with the bbm app
Hi,
The problems you mention I’m having as well. I tried contacting them on the
app but had no luck as it says you need an incident number which I don’t have.
Maybe future updates will fix the issues we have.
Jen
From: Tracy
Sent: Thursday, October 31, 2013 3:38 AM
To: viphone@googlegroups.com
Subject: Re: Having trouble with the bbm app
Hi Gen
I'm not having the same problem as you, as all my contacts are displayed and
read by VoiceOver. But I'm also having problems with BBM. The menus at the
bottom don't always activate, especially the Updates and Invites button. I've
noticed that with the chats, contacts and groups button, if you swipe right
through the buttons, once you get to invites, and swipe again, VoiceOver says
the button names and if you double tap on it there, the button activates. This
doesn't always work for invites though. And sometimes, if I'm lucky, I manage
to open some kind of menu, which says: Chats (1), contacts )4), etc., and if I
tap invites and/or updates from that menu it works. But I don't know what I did
to bring the menu up. Double tap and hold didn't do the trick.
Anyway, my pin is 7BD3E932 if anyone wants to add me.
----- Original Message -----
From: Jen Colley
To: viphone@googlegroups.com
Sent: Thursday, October 31, 2013 12:11 AM
Subject: Re: Having trouble with the bbm app
Hmmm wondering what my trouble is since it won’t display my contacts.
My pin is 73D5116E if anyone on list wants to add me.
Jen
From: Sieghard Weitzel
Sent: Wednesday, October 30, 2013 4:09 PM
To: viphone@googlegroups.com
Subject: RE: Having trouble with the bbm app
Hi Jen,
Out of curiocity I jus installed the BBM app, created a Blackberry Id and
while I don’t currently have any contacts, it seems super accessible.
I did send somebody who I know has a Blackberry a request to add me, but if
you want you can send me your Pin and I’ll add you and then I can try it.
Regards,
Sieghard
From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf
Of Jen Colley
Sent: Wednesday, October 30, 2013 4:50 AM
To: viphone@googlegroups.com
Subject: Having trouble with the bbm app
Hi,
I just installed the latest version of the bbm app. I tried to contact
someone that was a contact and voice over when swiping left and right was just
clicking and no feedback provided. I asked a sighted friend to look and it
says I have x number of contacts but only one contact is displayed.
Anyone else having problems with this app?
Jen
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