Hi Katey, I strongly suspect that the glitch is one that is located in the software.
If you don't mind putting all your settings back again, definitely skip step 8. I’m not certain if restoring the phone will put VO back in the rotor. If it does, then just remove it. Restoring the phone may set the volume level to its previous setting but it should not expose the glitch. Mark From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Katey Glass Sent: Monday, November 04, 2013 5:04 AM To: viphone@googlegroups.com Subject: Re: VO volume on iPhone 5s after updating from 4s Mark, Thanks for the tip. I may wind up trying that. But If I sync my phone with my mac and then reset it after syncing it, wont' the volume come back in the rotor or the volume which it was set at be there? What I was thinking of doing was exactly what you said, going to settings> general> reset> and the first option reset all settings. I know that all my accessibility settings as well as my battery saving tips which I put in my 4s will be gone (and all papers as well). I can manually go back and reset them -- I still have my 4s and thus I could easily go through the menus and put back the ones I want-- minus the volume in the rotor. I guess what I want to know is this a software or hardware bug? Thanks again, Katey A true friend is someone who reaches for your hand and touches your heart. Visit my FaceBook page at: www.facebook.com/kateyjax On Mon, Nov 4, 2013 at 3:20 AM, M. Taylor <mk...@ucla.edu> wrote: Hi Katey, While I've never experienced this issue on my 5 S, I know several people who have. A friend of mine and I were able to resolve his problem by doing the following: Oh, I almost forgot. Please be sure to backup your phone before you begin. I strongly suggest that you backup your device to iTunes rather than to the cloud--especially in this kind of situation. 1. Make sure your device is not connected to your computer. 2. >From the Settings menu, select General. 3. Select Reset. 4. Select "Reset All Settings". Please note that this is a non-destructive reset. It will not erase any of your media content or apps. It will, however, reset many system settings including VoiceOver configuration. 5. Once the reset is complete, make sure that the Volume option is not active in the VoiceOver Rotor. Never, never attempt to adjust volume via the Rotor until this bug is resolved. 6. >From the Settings menu, select Sounds. 7. Make certain that the "change with" option is set to off. Now you should be able to adjust VoiceOver independently of the ringer volume. Experiment with this to make sure you're up and running. If you're feeling lucky: 8. Attach your phone to the computer and use iTunes to restore from your latest backup. If all goes well, restoring your phone will not impact VoiceOver to the extent that it engages the bug. Good Luck, Mark -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Katey Glass Sent: Sunday, November 03, 2013 2:23 PM To: <viphone@googlegroups.com>; accessible-...@freelists.org Subject: VO volume on iPhone 5s after updating from 4s Hello all, Sorry for the cross post, but I have a question. I recently updated my iPhone 4S to a 5s, and I was aware of the bug where you have the volume in the roter. I knew one should't go below 35% and that it couldn't go above 90%. IAfter my update I still had volume in the roter, and it was on 45% and wouldn't go above that! I didn't dare go below that. I still have my 4s, which I can go all the way to 1% to 100% successfully each and every time. So, how do I get my VO volume to go up to 100%? Should I sync my iPhone 4S with the computer with it up to 100% in the roter volume and then sync my 5s so that volume is at 100% and then lower it to say 75% and take volume out of the roter? Any help and insights would be appreciated. Katey Sent from my iPad -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. 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