I wonder if there'd be a way the folks at TapTapSee would have to received photos that didn't fail but that didn't meet the users needs as described by Cara, with descriptions of why it wasn't successful from the end-users standpoint, to learn from a sighted TapTapSee perspective what the real-world problems being encountered actually were. Could it be the the desired text is too small for TapTapSee to recognize, or could the contrast of the desired text against the background not be enough to permit TapTapSee to read it, etc?
I would think TapTapSee developers would be interested in this kind of real-world feedback, and include a mechanism to permit the sending of unsuccessful (not failed) photos, with a description. Note, this would not be intended to provide the end-user the originally desired answer, but rather to permit TapTapSee developers to learn what kinds of limitations were being encountered, and hopefully this info would permit further improvements. Keith. From: [email protected] [mailto:[email protected]] On Behalf Of Cara Quinn Sent: Saturday, November 09, 2013 5:16 PM To: [email protected] Subject: Re: TapTapSee Hi there, what Alan is saying is that though a result is sent, it may be less than useful. I'll use my own recent experience as an example. I was taking a shot of a tin of Republic of Tea Good Hope Vanilla. I in the end, simply abandoned trying to get a confirmation that this was the tea I had as the answers I continued to get were: tin of tea Can of food Orange can Republic of Tea etc I had the can in focus, the label in frame and wanted to verify that I did have the Good Hope Vanilla tea. I have a vast amount of teas as I love love love teas and coffees. So knowing which flavor I have of anything is really important. I know that the tin is Republic of Tea, as I have several tins of that brand of tea. So Alan's concerns here are that we get relevant information and not just information. Does this make sense? I, like many here, have no problem with paying for a service as long as that service is what we need. So far, TapTapSee has been amazing and for me, that tea experience is actually the first one I've seen where the app has failed. So I'm pretty impressed. :) So this is just a matter of working out the details so everyone can have the proper results that will most benefit their particular needs. Thanks for reading and have a nice day / weekend! Smiles, cara :) On Nov 8, 2013, at 11:41 AM, TapTapSee <[email protected]<mailto:[email protected]>> wrote: Alan, A successful identification occurs when a result gets sent back to you, as opposed to a "Failure to send" message. We'll continue to monitor and improve our identifications as time goes on. Accuracy and speed are always the main focus for us. Best Wishes, On Friday, November 8, 2013 10:50:20 AM UTC-8, [email protected]<http://earthlink.net> wrote: Ok here's my question. I may have to take several pictures moving the iPhone forward, backward, left or right only to hear can of chili. That's helpful but not very informative. If I under stand you then that would be a successful image and thus I'd be charged for that picture when in reality, I'm looking for can is Hormel Chili no beans. I don't have a problem paying. I'm not looking for something for nothing. I'm just concerned that I get the information I need with out being over charged. With the hundred picture plan at 8 cents a picture and it takes me ten shots to get it right, then it would cost me 80 cents just to find out what's inside that can. The same thing with boxes etc. Box of cereal is not what I need to know. Box of Kellogg Frosted Flakes is. ------- Regards, Alan Go Chicago Bears in 2013! Teenagers; Tired of being harassed by your stupid parents? Act now!!!!! Move out. Get a job. Pay your bills wile you still know everything. Please click on: http://www.home.earthlink.net/~alanandsuzanne/ There, you'll find free files of my arrangements and performances played on the Yamaha Tyros 1 keyboard. The albums in Technics format formerly on my website are still available upon request. Thanks for listening! ----- Original Message ----- From: TapTapSee<javascript:> To: [email protected]<javascript:> Sent: Friday, November 08, 2013 8:53 AM Subject: Re: TapTapSee Paula, We'll be releasing an update in the next 5-7 days that will fix it to only count the successful pictures. Meaning, the pictures that return an identification to your phone. On Thursday, November 7, 2013 7:40:37 PM UTC-8, Paula Jordan wrote: What about those pictures that come back as "failed"? I was trying to get a picture yesterday and got the message that the picture had timed out. There were 5 or 6 of those timed out ones before I actually got the picture of the shirt logo which was what I was looking for. Would I be charged for the failed pix if I use the 100 picture plan? God bless! Paula and Babe From: [email protected] [mailto:[email protected]] On Behalf Of TapTapSee Sent: Thursday, November 07, 2013 4:46 PM To: [email protected] Subject: Re: TapTapSee Donna, It goes from the date of purchase. As you said, i.e. Nov. 7th to Dec. 6th. Then when you attempt to take another picture after those dates a message for subscription will appear. On Thursday, November 7, 2013 1:12:52 PM UTC-8, mermaid7100 wrote: Hello Does the monthly $9.99 unlimited pictures subscription go from the date of purchase to the same day the next month, ex. Nov. 7th to Dec. 6th? Or from the first day in the month to the last day in a month, ex. Nov. 1st to Nov. 30rd? Thanks Donna Hello Debbie, This is something someone else suggested today as well. It is definitely something that we'll look into for a future update. Thank you for the suggestion! On Thursday, November 7, 2013 12:40:30 PM UTC-8, deb wrote: Hello, I was just wondering if there is some sort of counter that is accessible to let you know how many pictures you have left if you purchase the 100 picture package? Thank you! Debbie ________________________________ From: [email protected] [mailto:[email protected]] On Behalf Of TapTapSee Sent: Thursday, November 07, 2013 3:20 PM To: [email protected] Subject: Re: TapTapSee No, it does not have an expiration date. That package is good until you run out of the 100 pictures. On Thursday, November 7, 2013 11:03:43 AM UTC-8, Kramlinger, Keith G., M.D. wrote: Will the 100 picture option have a time limit or expiration date? From: [email protected] [mailto:[email protected]] On Behalf Of TapTapSee Sent: Thursday, November 07, 2013 12:48 PM To: [email protected] Subject: Re: TapTapSee Due to the high costs of image recognition, we were forced to change TapTapSee into a subscription based service. We will continue to improve our service in order to provide you with the high quality tags that you've come to love and expect. The TapTapSee team is committed to improving the app based on the customer feedback and suggestions. In the next few days a message will pop up on the app that will present you with two option. Option 1) 100 Picture Pack for $7.99. Option 2) 1 Month of Unlimited Pictures for $9.99. The purchase is done through your Apple iTunes account. On Thursday, November 7, 2013 7:57:53 AM UTC-8, rubyalphonse wrote: Hi all, I am getting the message to purchase creditI was happy to have this App, I will miss it very badlyI know, but, I feel if I have to subscribe, I think of not using TapTapSee. But I'm very upset about this. Why sudden change I wonder. Ruby -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]<mailto:[email protected]>. 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