Cara I am not saying that the developer shouldn't provide suggestions on how to take pictures or in general use their product. However, they should not be held responsible if I am not able to interpret how to use the product or parts of the software. So in this vain they should not have to not charge for a picture just because it is blurry or not centered enough to be of any use.
On 11/10/13, TapTapSee <[email protected]> wrote: > Cara, > > Our technology involves computer vision and crowdsourcing. Also, we do not > use volunteers. > > On another note, we are currently compiling a list of tips that we'll be > adding to our website in the next week. This will be an ongoing effort to > help those users that have difficulty taking pictures with their iDevices. > We believe that if we, as a community, all get together and share the best > tips about taking picture, then we can have a very good resource for > everyone. We believe that if we all come together to help each other > understand the process of photography better, then everyone wins. > > Best Wishes, > TapTapSee > > On Sunday, November 10, 2013 1:25:23 AM UTC-8, Cara wrote: >> >> HI John and All, >> >> While I have no problems with a subscription for this app, the idea that >> charging the visually impaired based on their abilities to take good >> pictures being not at all the developer's responsibility is not quite >> accurate. >> >> As a developer who is involved with recognition apps myself, Even though >> we do not have a pay model, like TapTapSee, we absolutely take the idea of >> >> asking the blind / VI people to take their own images very, very >> seriously. >> >> So in my opinion, yes, this is actually somewhat a developers >> responsibility, especially if these images are a paid service and that >> service depends on both the quality of said images which are submitted, >> and >> also the information about those images which is returned to the customer. >> >> >> Again this is my own opinion and I do think TapTapSee is taking steps to >> offer constructive tips and solutions for the population benefited by this >> >> app to educate VI people in how to take better / more usable images. I do >> >> think many suggestions offered here, in order to improve the user >> experience, are very good. So it's my hope that TapTapSee will take these >> >> to heart and implement them. I'm sure they will as they seem to be a >> responsive and caring company as their dialogue here has shown. >> >> I'm assuming they will also begin offering a subscription model for >> CamFind (which is also from the same company) as well which may also >> offset >> the operating costs of TapTapSee so perhaps the new pay model will be >> evolving over time to something that all of those who need this app will >> find useful, convenient and affordable. >> >> I'd also like to include a link below to Amazon Mechanical Turk, which >> offers a service for developers to access human capabilities for just this >> >> type of recognition. Now I'm not saying that this is the exact service >> that >> TapTapSee is offering but I am saying that this may give many users here >> some idea of what is happening behind the scenes to power this app so that >> >> you get your descriptions back from the images you send. I think it's >> always a good idea to know what is happening with what products you use so >> >> that you can be an educated consumer. This is especially important for the >> >> visually impaired in my opinion, as the community has unfortunately from >> time to time, seen both over and under inflated costs for necessary >> services. I.E. either products or services being basically handed out for >> >> nothing or way over-priced. >> >> Anyway, knowing about the products and services you need is very easy >> currently so here now, is the link to Mechanical Turk, check it out! :) >> >> Have an awesome night / weekend and linkie is below! >> >> Smiles, >> >> Cara :) >> >> http://aws.amazon.com/mturk/faqs/ >> >> >> On Nov 9, 2013, at 9:01 PM, John Diakogeorgiou >> <[email protected]<javascript:>> >> wrote: >> >> It may be that it's harder for a blind person to take pictures but >> that's not the developers problem. Whether we take a good picture or >> not they still have to analyse it and give us feedback. And yes we can >> over time learn how to take better pictures. We can learn for example >> if we have the phone to close to the page, or if it's not straight, >> etc. That can be done with a different package which doesn't cost >> money. In fact with technology it has been proven that yes we can even >> drive a car (probably better than some of the sighted people out >> there.) >> >> On 11/9/13, Andy Baracco <[email protected] <javascript:>> wrote: >> > This comment is ridiculous. certainly anyone with a brain knows that a >> blind >> > person is at a distinct disadvantage when it comes to something like >> taking >> > pictures. Penalyzing a blind person for taking poor photos is like >> asking a >> > blind person to drive and penalyzing him for having a traffic accident. >> > >> > >> > Andy >> > >> > From: David Chittenden >> > Sent: Saturday, November 09, 2013 3:23 PM >> > To: [email protected] <javascript:> >> > Subject: Re: TapTapSee >> > So, I am trying to understand your comment. >> > >> > If I interpret your argument correctly, you appear to be saying >> TapTapSee >> > should be responsible for the factors which make it more difficult for >> you >> > to take a good picture of the appropriate item. At no point during your >> > >> > argument do you acknowledge the fact that TapTapSee must spend the same >> > >> > resources to identify, or attempt identification, whether the picture is >> > >> the >> > picture you intended or not. In fact, the images which are more >> difficult to >> > ascertain require more resources to be used, so your not-so-good >> pictures >> > actually cost the company more to process compared with your good, >> precise >> > pictures. >> > >> > Actually, TapTapSee is offering an unlimited package for $10 per month. >> > >> In >> > other words, they are willing to be responsible for your errors at just >> > >> a >> > small premium above the 100 picture package. >> > >> > David Chittenden, MSc, MRCAA >> > Email: [email protected] <javascript:> >> > Mobile: +64 21 2288 288 >> > Sent from my iPhone >> > >> > On 10 Nov 2013, at 11:08, "Dawn Petty" >> > <[email protected]<javascript:>> >> wrote: >> > >> > >> > the problem I have is I am physically disabled and sometimes my camera >> > >> is >> > aiming at something else rather than the selected object. >> > >> > >> > From: Bill Gallik >> > Sent: Friday, November 08, 2013 2:37 PM >> > To: [email protected] <javascript:> >> > Subject: Re: TapTapSee >> > >> > Personally, I would much rather use DigitEyes for identifying specific, >> > >> > in-hand products. >> > ---------------- >> > Holland's Boy, Bill >> > - "Ideas are the beginning points of all fortunes." >> > - Napoleon Hill, American author in the area of the new thought >> movement, >> > 1883–1970 >> > ----- Original Message ----- >> > From: Alan Paganelli >> > To: [email protected] <javascript:> >> > Sent: Friday, November 08, 2013 12:50 PM >> > Subject: Re: TapTapSee >> > >> > Ok here's my question. I may have to take several pictures moving >> the >> > iPhone forward, backward, left or right only to hear can of chili. >> That's >> > helpful but not very informative. If I under stand you then that would >> > >> be a >> > successful image and thus I'd be charged for that picture when in >> reality, >> > I'm looking for can is Hormel Chili no beans. I don't have a problem >> > paying. I'm not looking for something for nothing. I'm just concerned >> > >> that >> > I get the information I need with out being over charged. With the >> hundred >> > picture plan at 8 cents a picture and it takes me ten shots to get it >> right, >> > then it would cost me 80 cents just to find out what's inside that can. >> > >> The >> > same thing with boxes etc. Box of cereal is not what I need to know. >> Box >> > of Kellogg Frosted Flakes is. >> > ------- >> > >> > Regards, >> > >> > Alan >> > >> > Go Chicago Bears in 2013! >> > >> > Teenagers; Tired of being harassed by your stupid parents? Act >> now!!!!! >> > Move out. Get a job. Pay your bills wile you still know everything. >> > >> > Please click on: >> > http://www.home.earthlink.net/~alanandsuzanne/ >> > There, you'll find free files of my arrangements and performances >> played >> > on >> > the Yamaha Tyros 1 keyboard. The albums in Technics format formerly >> > >> on >> > my website are still available upon request. Thanks for listening! >> > >> > ----- Original Message ----- >> > From: TapTapSee >> > To: [email protected] <javascript:> >> > Sent: Friday, November 08, 2013 8:53 AM >> > Subject: Re: TapTapSee >> > >> > Paula, >> > We'll be releasing an update in the next 5-7 days that will fix it >> > >> to >> > only count the successful pictures. Meaning, the pictures that return an >> > >> > identification to your phone. >> > >> > On Thursday, November 7, 2013 7:40:37 PM UTC-8, Paula Jordan wrote: >> > >> > What about those pictures that come back as “failed”? I was >> trying >> > to get a picture yesterday and got the message that the picture had >> timed >> > out. There were 5 or 6 of those timed out ones before I actually got the >> > >> > picture of the shirt logo which was what I was looking for. Would I be >> > >> > charged for the failed pix if I use the 100 picture plan? >> > >> > God bless! >> > >> > Paula and Babe >> > >> > >> > >> > From: [email protected] [mailto:[email protected]] >> On >> > Behalf Of TapTapSee >> > Sent: Thursday, November 07, 2013 4:46 PM >> > To: [email protected] >> > Subject: Re: TapTapSee >> > >> > >> > >> > Donna, >> > >> > It goes from the date of purchase. As you said, i.e. Nov. 7th to >> > >> > Dec. 6th. Then when you attempt to take another picture after those >> dates a >> > message for subscription will appear. >> > >> > On Thursday, November 7, 2013 1:12:52 PM UTC-8, mermaid7100 >> wrote: >> > >> > Hello >> > >> > >> > >> > Does the monthly $9.99 unlimited pictures subscription go from >> the >> > date of purchase to the same day the next month, ex. Nov. 7th to Dec. >> 6th? >> > Or from the first day in the month to the last day in a month, ex. Nov. >> > >> 1st >> > to Nov. 30rd? >> > >> > >> > >> > Thanks >> > >> > >> > >> > Donna >> > >> > >> > >> > Hello Debbie, >> > >> > >> > >> > This is something someone else suggested today as well. It is >> > definitely something that we'll look into for a future update. Thank you >> > >> for >> > the suggestion! >> > >> > On Thursday, November 7, 2013 12:40:30 PM UTC-8, deb wrote: >> > >> > Hello, >> > >> > >> > >> > I was just wondering if there is some sort of counter that is >> > accessible to let you know how many pictures you have left if you >> purchase >> > the 100 picture package? >> > >> > >> > >> > Thank you! >> > >> > >> > >> > Debbie >> > >> > >> > >> > >> > ---------------------------------------------------------------------- >> > >> > From: [email protected] [mailto:[email protected]] >> > >> On >> > Behalf Of TapTapSee >> > Sent: Thursday, November 07, 2013 3:20 PM >> > To: [email protected] >> > Subject: Re: TapTapSee >> > >> > No, it does not have an expiration date. That package is good >> > until you run out of the 100 pictures. >> > >> > On Thursday, November 7, 2013 11:03:43 AM UTC-8, Kramlinger, >> Keith >> > G., M.D. wrote: >> > >> > Will the 100 picture option have a time limit or expiration >> date? >> > >> > >> > >> > >> > From: [email protected] [mailto:[email protected]] >> > >> On >> > Behalf Of TapTapSee >> > Sent: Thursday, November 07, 2013 12:48 PM >> > To: [email protected] >> > Subject: Re: TapTapSee >> > >> > >> > >> > Due to the high costs of image recognition, we were forced to >> > change TapTapSee into a subscription based service. We will continue to >> > >> > improve our service in order to provide you with the high quality tags >> that >> > you’ve come to love and expect. The TapTapSee team is committed to >> improving >> > the app based on the customer feedback and suggestions. In the next few >> > >> days >> > a message will pop up on the app that will present you with two option. >> > >> > Option 1) 100 Picture Pack for $7.99. Option 2) 1 Month of Unlimited >> > Pictures for $9.99. The purchase is done through your Apple iTunes >> account. >> > >> > On Thursday, November 7, 2013 7:57:53 AM UTC-8, rubyalphonse >> > wrote: >> > >> > Hi all, I am getting the message to purchase creditI was happy >> > >> to >> > have this App, I will miss it very badlyI know, but, I feel if I have to >> > >> > subscribe, I think of not using TapTapSee. But I’m very upset about >> this. >> > Why sudden change I wonder. 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