Thank you so much, That info was what I needed to get my missing songs. Tessa
----- Original Message ----- From: "Sieghard Weitzel" <[email protected]> To: <[email protected]> Sent: Monday, November 11, 2013 9:52 AM Subject: RE: Test, and questions : Hi Tessa, : : I bought an album on my phone a while back and while all 10 songs downloaded : on my phone only song 10 of 10 downloaded in iTunes on my computer. : I first went to the Store menu in iTunes and tried the option "Check for : available Downloads", but it kept telling me "All purchases have been : downloaded for this Apple ID". : I then send an email to [email protected] and explained the : problem. It's important to tell them exactly which album and the order : number and I find it is easiest if you forward the receipt for the : problematic item which you should have received by email within a day or 2 : of buying it. I keep all I received a reply I think the same day which : stated that they fixed the issue and I should go and again select "Check for : Available Downloads" and now when I did the album started downloading and : the other 9 songs downloaded. : : : Regards, : Sieghard : -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing [email protected]. Search and view the VIPhone archives by visiting http://www.mail-archive.com/[email protected]/. Reach the VIPhone owner and moderators by emailing [email protected]. Unsubscribe and leave VIPhone by emailing [email protected]. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. For more options, visit https://groups.google.com/groups/opt_out.
