Hi Tracy, I had the same problem in the beginning, it worked well for a while and then not so much. I realized that using the tip of whatever finger you are using was my problem. Once I used the area a bit further down from the tip, sort of between the tip of the finger and the first joint, things improved a lot. Certainly it seems that turning on Reduce Motion improves fingerprint scanning as well. This was once again mentioned as well in the most recent Today in iOS podcast where a caller said that after turning it on fingerprint recognition was much improved. Anyhow, you did already say you turned it on. I use my right thumb almost always so I scanned it onto 3 of the 5 available positions, i.e. I did all the scans for fingerprint 1, then I set up fingerprint 2 also with my thumb and also fingerprint 3. I used 4 and 5 for another finger, but the more you scan it the better it will work. Ever since I use more of the pad of my thumb below the very tip and did multiple scans of the same finger it's been consistently working extremely well. Certainly it won't hurt to also occasionally clean the sapphire crystal which covers the home button, if you have a micro fibre cloth like the ones they sell together with cleaning fluid for LCD screens I would recommend it, but you can also just use a paper towel or tissue, the sapphire crystal is extremely hard and you don't have to worry about scratching the surface.
Regards, Sieghard -----Original Message----- From: viphone@googlegroups.com [mailto:viphone@googlegroups.com] On Behalf Of Traci Duncan Sent: Tuesday, January 21, 2014 8:17 AM To: viphone@googlegroups.com Subject: Try Again Hi all, My iPhone5s is telling me this with greater increasity lately, as I attempt to use the finger print reader. Quite frankly, it is driving me nuts!!! So much so, I've been tempted to return to having a unlocked phone. What stops me, is the finger print reader was one of the biggest reasons for going for the 5S. Please, any tips on consistent finger print reading success? I have recreated prints a few times, with positive results for a handful of days. Right now, I'm using my left thumb & my right middle finger. Should I use something to clean my home button? Is the finger print soft wear in it's infancy, therefore still needs improvement? Lol, any words of wisdom are welcome here. Thanks, Traci -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out. -- You received this message because you are subscribed to the "VIPhone" Google Group. Post a new message to VIPhone by emailing viphone@googlegroups.com. Search and view the VIPhone archives by visiting http://www.mail-archive.com/viphone@googlegroups.com/. Reach the VIPhone owner and moderators by emailing viphone+ow...@googlegroups.com. Unsubscribe and leave VIPhone by emailing viphone+unsubscr...@googlegroups.com. More VIPhone group options can be found by visiting http://groups.google.com/group/viphone?hl=en. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to viphone+unsubscr...@googlegroups.com. For more options, visit https://groups.google.com/groups/opt_out.