In case nobody is able to suggest something to fix this, you might want to write to
[email protected]
to see what they say. What you describe in the following message makes me think you have an unusual problem. Usually, when a book gets to about 85 per cent (I gather that it actually is downloading and being processed faster than the download meter is running), it usually gives a chime sound, then says the download is complete with an okay button. You say it gives an error message before it ever gets to this point. I thought you were meaning that the downloading and processing completed successfully, but it then gave an error message saying you are not authorized to play this book when you try to play it, which is another problem that has cropped up occasionally. If you write to bardmobile support, and they can figure it out, let us know the resolution.

Arnold Schmidt
----- Original Message ----- From: "Kevin Gibbs" <[email protected]>
To: <[email protected]>
Sent: Sunday, February 02, 2014 3:19 PM
Subject: Re: BARD Movile app won't extract the file


I did keep the iPhone app in the foreground. As near as I can tell, the files never completely downloaded. Shortly before a given file would have finished, when the progress bar was at over 90%, a dialog box popped say Ong that the file was not extractrmed and giving me the option to retry or cancel. Retry would restart a fruitless download. Cancel would remove the title from the wish list entirely.

Hope I'm clear,

Kevin

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