Hello, everyone,

When in printers and scanners in system preferences, there are two printers in 
the table. When I down arrow to the Samsung printer, an error message 
immediately appears. It reads that there is an error in printers and scanners 
preference panes, with an OK button. There is o indication of what the error 
is, nor can I delete the printer and try to add it again, since the error 
message prevents me from doing so.

I am hoping that someone here has the solution to this very frustrating issue. 
I just want to connect the Samsung printer wirelessly once again to our 
network. Not that I wish anyone here the same problem, but in case any of you 
has had the same experience and found a solution, I would be greatly 
appreciative if you would share.

I have been on the phone with Samsung for a total of over 3 hours between 
yesterday and today for this obviously difficult issue. They are escalating the 
case and will get back to me later today, but in the meantime I'm hoping that 
with your help I can tell them the solution :)

Thanks all!

Marcy

Marcy Weinberg
Junior Partner
Director of Pennsylvania Operations
Fedora Outlier LLC
"Top Down, Better Than Excellent Consulting, Teaching and Support"

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