Hi Alan;

That's one way that may fix the problem.
However; in most cases Wi-FI problems are resolved by replacing the phone.

When I am listening to music over the internet, if I lock my screen, In most 
cases the stream is interrupted.

But, I can live with that.

Anthony


Sent from my Verizon iPhone 5s!

> On Apr 1, 2014, at 2:28 AM, "Alan Lemly" <[email protected]> wrote:
> 
> I have a friend who is getting inconsistent results with apps needing to get 
> data or music over wi-fi. She keeps getting messages from her iPhone that she 
> is not connected to a wireless network or asking if she wants to use the 
> cellular network to get the data. This is happening even though her wireless 
> settings show that she's connected to her home wireless network.
>  
> I seem to recall other posts discussing wi-fi issues recommending that those 
> experiencing the problem to disconnect and then reconnect to their wi-fi 
> network. Am I remembering that right and what are the steps to do it? Would 
> that be to go into settings, wi-fi, selecting the more info button next to 
> the connected network, and then executing the forget this network button? 
> After doing this, is all that is needed is to find her wi-fi network in the 
> available list, select it, and then provide the password?
>  
> Thanks in advance for help with this issue.
>  
> Alan Lemly
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