Donald,

Have you tried simply turning off bluetooth on your phone while you are 
connected to your JamBox?

This should reroute your sound to your phone safely.

Thanks and hope this helps!

Smiles,

Cara :)
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On Apr 19, 2014, at 10:28 AM, Donald L. Roberts <[email protected]> 
wrote:

I am at a complete loss as to how to attempt to solve the problem outlined here.

I have an iPhone 4 which is running IOS 7.1.  This phone is used primarily for 
internet audio streaming.  Much of the time, the iPhone 4 is connected via blue 
tooth to my Jambox.  On Friday afternoon, I was playing the iPhone through the 
Jambox and turned off the Jambox so as to listen through the iPhone's internal 
speaker.  This of course caused the stream to pause, so I pressed the power 
button, intending to unlock the iPhone so as to do a two finger double tap to 
continue the stream playing.

No sound came out of the speaker when the power button was pressed. After 
trying this several times, I turned the Jambox back on.  When I then pressed 
the iPhone's power button, I got the appropriate prompts, after which I was 
able to unlock the stream and do whatever I wished with no apparent difficulty. 
 I then again turned off the Jambox and repeated the same sequence with the 
same results.

Again, I got things up and running by turning the Jambox back on and unlocked 
the screen without difficulty.  At this point, I powered down the iPhone.  But 
when I powered up again, the same silence occurred. Again, I could get things 
going by turning on the Jambox.  So I went into settings and sounds, thinking 
to see if something had changed. Absolutely nothing had changed.  However, when 
I flicked down with one finger to lower the volume setting by ten per cent, the 
appropriate percentage was verbalized through the iPhone's internal speaker.  
But as soon as I backed completely out of settings, the internal speaker was 
silent again.  Only when I changed the volume setting was anything verbalized 
through the internal speaker, absolutely nothing else.

Obviously, this being a 4, it is not under warranty.  So I am open to 
suggestions as to what to do to rectify the situation.  Has anyone else on list 
had a similar experience?  If so, how did you resolve it?

Thanks in advance for feedback.

Don Roberts

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