Thanks.  I will get my wife to try this.  Did doing this one time fix your 
problem, or did you have to do it every time you used the iPhone to read mail?

Bill

 

 

From: [email protected] [mailto:[email protected]] On Behalf Of 
Rob
Sent: Monday, July 28, 2014 9:06 AM
To: [email protected]
Subject: Re: Strange mail issue on iPhone

 

On the iPhone, try refreshing the trash box or empty it.

This is how i solved this problem.



Sent from my iPhone


On Jul 28, 2014, at 7:49 AM, "Bill Holton" <[email protected] 
<mailto:[email protected]> > wrote:

Hi.

I have a very strange email issue, or rather my wife does. She has a Gmail 
account

and a Hotmail account, both loading to her iPhone. They are both IMAP accounts, 
and

she has them set up as such on the iPhone. These accounts are not linked to each

other in any other way. Which is to say, for Gmail does not pull her Hotmail, or

Hotmail does not pull her Gmail.

When she reads an email on her iPhone, and then goes to the web interface, the 
message

shows as read. However when she deletes an email on her iPhone, and goes to her 
web interface, the message

is still in her inbox. She is in the inbox folder on the web interface, not be 
all mail folder. Also,

she does have her iPhone set to delete messages, not just merely move into the 
archive

folder.

If it were just one of the accounts, I would say she has it set up wrong on the 
web

interface. But since it's both, I think it has to be with the iPhone. She gets 
very frustrated, spending time clearing her inbox on her phone, only to have to 
redo it on her laptop the next time she goes to the web interface.  Any 
suggestions

would be much appreciated.

--

Sent with Captio

at Jul 28, 2014, 8:43 AM

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