you are correct, but his wife doesn't have apple care, according to his message.
----- Original Message -----
From: Robin
To: [email protected]
Sent: Friday, October 17, 2014 7:32 AM
Subject: Re: apple pushing through mandatory ios 8 updates?
I was under the presumption that Apple doesn't CHARGE for its Services so
long as you have purchased its AppleCare, but I could be WRONG. If anyone
knows, feel free to correct me.
It's just a different policy between Microsoft & Apple on whether or not to
CHARGE for Technical Services (InPerson and/or TelePhone).
At 05:27 AM 10/17/2014, you wrote:
My wife has an Iphone 5s, I have a 4s.
She did not buy Apple care for her phone, I did.
This morning, she said Apple had pushed through the ios 8 update on her
phone, mine is still showing 7.12.
Why would this be?
She uses screen zoom on her phone, and is now having difficulty adapting
to the new unwanted update.
I am a voiceover user.
To my mind I am not sure it is fair for Apple to insist that everyone load
the new ios update.
This may be an unfair comparison, but a couple of days ago on my PC,
Microsoft pushed through an i.e. 11 update. I use Jaws 14, which does not work
well with i.e. 11. I was able to call for free the Microsoft disability support
line to walk through removing the update because they understood the negative
effect on my screen reader.
By comparison, apple charges for their tech support, which my wife does not
have, and there is no going back to the previous ios version.
I think I like Microsoft's corporate policy better.
Thoughts?
David Gross
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