Hi Judy,
I just had a look and it seems to work for me and I also use Jaws 16. Here is what I do: 1. Check the iTunes Store radio button on the main iTunes screen. 2. Activate the “Store Account” button and arrow down through the list which comes up, you will have the following options: Wishlist Purchased Redeem Account Info On account Info press enter and enter your password, the Store Account button in my case now says “Sieghard” and it takes maybe 10 or so seconds for the iTunes page with my account info to load. I guess this could be faster or slower depending on the speed of your internet connection. Use tab or F6 to go to the actual web page and you should now see the following: iTunes Store Secure Connection Account Information – that is a heading level 1 Apple Id Summary – that is a heading level 2 It now goes on to show my my Apple Id email with a button underneath which Jaws reads as “edit at appleid.apple.com”. Basically this will open the same web page as when you go to to http://AppleID.apple.com Next I see a heading called “Payment Information”. If I arrow down I see “MasterCard•••• •••• •••• 5919” so basically I see that I have a Mastercard on file ending in 5919. Arrow down again and you have “edit” which if you activate it will allow you to edit the card information. It then goes on to billing information with an edit option, then Country/Region, Computer Authorizations and so on. When I selected to edit my billing information I was able to press enter on the credit card number or use Alt+/Down Arrow on the combo boxes for the expiry date and enter information or make selections. Regards, Sieghard From: [email protected] [mailto:[email protected]] On Behalf Of Judy Holloway Sent: Sunday, November 23, 2014 2:30 PM To: [email protected] Cc: [email protected] Subject: Unable to Read Account info in iTunes 12 with JAWS 16 Hi. I need to review or change my credit card info for my iTunes account. I am using JAWS 16 and iTunes 12. I went into the iTunes store on my computer and was unable to read the information. I could not access this info on my iPhone 5 either. Has anyone else had this problem, and how can I fix it. All help appreciated. Thanks. Judy _____ <http://www.avast.com/> This email is free from viruses and malware because avast! Antivirus <http://www.avast.com/> protection is active. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected] <mailto:[email protected]> . To post to this group, send email to [email protected] <mailto:[email protected]> . Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout. -- The following information is important for all members of the viphone list. All new members to the this list are moderated by default. If you have any questions or concerns about the running of this list, or if you feel that a member's post is inappropriate, please contact the owners or moderators directly rather than posting on the list itself. The archives for this list can be searched at http://www.mail-archive.com/[email protected]/. --- You received this message because you are subscribed to the Google Groups "VIPhone" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To post to this group, send email to [email protected]. Visit this group at http://groups.google.com/group/viphone. For more options, visit https://groups.google.com/d/optout.
