> -----Original Message-----
> From: Terje Trane [mailto:[EMAIL PROTECTED]]

> An idea....
> 
> I used to work with some IBM equipment and in the 
> documentation there were
> flowcharts about how to troubleshoot faults. Quite helpful 
> actually. What
> about getting somthing like that into the documantation 
> and/or faq? (It
> dowesn't have to be an actual chart, just a numbered list 
> with instructions
> like: "If ok skip to no. x" )

Volunteer?

> 
> 
> > -----Original Message-----
> > From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED]]On
> > Behalf Of Beerse, Corni
> > Sent: Thursday, May 30, 2002 9:00 AM
> > To: '[EMAIL PROTECTED]'
> > Subject: RE: Cannot connect to the VNC server
> >
> >
> > IF there is no reply on a `telnet machine 5800`, then the 
> vncserver is not
> > running (at least not at the default port 5800).
> >
> > If you are sure it is running, check at what displaynumber. Add
> > the display
> > number to the portnumber (say 5800 and 7 makes 5807) and try a
> > telnet again
> > to the new port number.
> >
> > If the server is not running, start it...
> >
> > If it is to be run as a service (from which you can login) 
> then you might
> > need to be logged in as an administrator. Otherwise, you 
> need to login at
> > the machine and start vncserver to gain remote access.
> >
> > CBee
> >
> >
> >
> > --
> > C. Beerse
> > mailto:[EMAIL PROTECTED] <mailto:[EMAIL PROTECTED]>
> > talkto:+31(71)5256660
> >
> >
> > -----Original Message-----
> > From: Dilash Krishnapillai [mailto:[EMAIL PROTECTED]]
> > Sent: Wednesday, May 29, 2002 3:37 PM
> > To: '[EMAIL PROTECTED]'
> > Subject: RE: Cannot connect to the VNC server
> >
> >
> > When I try 'telnet <ip address of the vncserver> 5800', I get no
> > reply back.
> > I could ping the machine, but when I try to telnet, it just goes
> > to a blank
> > screen and does nothing. There is no firewall involved.
> >
> > When I try to connect to the server through the vncviewer, 
> it just times
> > out. There is no response at all.
> >
> > Would this information help to narrow down the problem??
> >
> > Thanks,
> >
> > Dilash.K
> >
> > -----Original Message-----
> > From: "Beerse, Corni" [mailto:[EMAIL PROTECTED]]
> > Sent: Wednesday, May 29, 2002 4:21 AM
> > To: '[EMAIL PROTECTED]'
> > Subject: RE: Cannot connect to the VNC server
> >
> >
> >
> > > -----Original Message-----
> > > From: Dilash Krishnapillai [ 
mailto:[EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> ]
> >
> > This is a very basic problem, but causing me real headache. I
> > have installed
> > the VNC server on a large number of Windows 2000 machines.
> > Connecting from a
> > client machine works for 95% of the servers. But I am not
> > able to connect to
> > a few machines. I am not sure, what did I do wrong with these
> > few machines.
> > Both the server and client environments are Windows 2000. I
> > have set VNC as
> > a service on the server machines and I could verify that the
> > service has
> > been started and running fine. But when I try to connect to
> > that machine
> > using the IP address, I get nothing back. I don't even get an
> > error message
> > or anything. I have uninstalled and reinstalled VNC on these troubling
> > machines, but no luck.
> >
>
> Some things to have a look:
> Does the machine respond to it's ip address? Can you ping it? Can
> you see a
> share on it from an other machine? Does it repot the proper ip address on
> the proper port? (I have a machine with 2 ethernet addresses: one for the
> server room network and one for the external connection. This causes some
> problems if you don't configure all parts properly) Try ipconfig,
> ifconfig,
> winipcfg or other tool to check the actual configuration on the machine.
> Correct this yourself.
>
> Is there some firewalling that can cause trouble? Fix this yourself.
>
> Try telnet to the vnc port: `telnet vncserver 5800`. You should get a line
> of text with 'rfb' in it.
>
> How long does it take for the vncviewer to say it has some troubles? Is it
> an immediate response or can it be on a time-out? Immediate responses
> indicate a  running server which does not allow you to connect.
>
>
>
> Success CBee.
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