I am seeing this exact same problem with multiple servers here too! Steven Neel Web Software Developer S&C Electric Company Phone: 773-338-1000 (Ext. 2688) Fax: 773-338-5102 http://www.sandc.com?refid=sneel
-----Original Message----- From: Barber, Neil [mailto:[EMAIL PROTECTED]] Sent: Monday, November 25, 2002 5:29 AM To: '[EMAIL PROTECTED]' Cc: Marshall, Peter Subject: VNC 3.3.5 server crashes on NT4 server I have installed the latest VNC distribution on a Windows NT4 server (SP6) but although it works okay, I cannot guarantee that it'll stay up for any period of time. Randomly, when I attempt to connect from a Windows 2000 machine using either the VNC Viewer, or the Java Viewer, I get the authentication dialogue but when I enter the (correct) password everything just hangs. If I run the Java Viewer from the command-line, the hang occurs after the client init phase but before the desktop name is displayed. The VNC server is installed as a service on the NT server with local administrator rights, using the default settings except for the password - I have attached the output from Dr. Watson. Any help would be much appreciated ... Neil Barber Technical Consultant Glovia International LLC >>>> Microsoft (R) Windows NT (TM) Version 4.00 DrWtsn32 Copyright (C) 1985-1996 Microsoft Corp. All rights reserved. Application exception occurred: App: (pid=382) When: 11/25/2002 @ 9:18:56.744 Exception number: c0000005 (access violation) *----> System Information <----* Computer Name: METEOR User Name: SYSTEM Number of Processors: 2 Processor Type: x86 Family 6 Model 8 Stepping 3 Windows Version: 4.0 Current Build: 1381 Service Pack: 6 Current Type: Multiprocessor Free Registered Organization: Glovia International Registered Owner: Glovia International *----> Task List <----* 0 Idle.exe 2 System.exe 26 smss.exe 34 csrss.exe 40 winlogon.exe 46 services.exe 49 lsass.exe 73 spoolss.exe 91 RpcSs.exe 48 msdtc.exe 117 ntservice.exe 121 defwatch.exe 124 dns.exe 128 pds.exe 144 llssrv.exe 148 rtvscan.exe 163 FWU_AG~1.exe 170 PRO32SRV.exe 174 pstores.exe 177 MSTask.exe 190 snmp.exe 206 SRVCTRL.exe 217 jk_nt_service.e.exe 226 java.exe 239 inetinfo.exe 382 vncserver.exe 391 drwtsn32.exe 0 _Total.exe (00400000 - 00400000) (77f60000 - 77fbe000) dll\ntdll.dbg (77f00000 - 77f5f000) dll\kernel32.dbg (77e70000 - 77ec5000) dll\user32.dbg (77ed0000 - 77efc000) dll\gdi32.dbg (77dc0000 - 77dff000) dll\advapi32.dbg (77e10000 - 77e67000) dll\rpcrt4.dbg (776d0000 - 776d8000) dll\wsock32.dbg (776b0000 - 776c4000) dll\ws2_32.dbg (78000000 - 78044000) (776a0000 - 776a7000) dll\ws2help.dbg (77c40000 - 77d7b000) dll\shell32.dbg (716f0000 - 7177a000) COMCTL32.dbg (77b20000 - 77bd1000) dll\ole32.dbg (10000000 - 10000000) (00230000 - 00230000) (77bf0000 - 77bf7000) dll\rpcltc1.dbg (77660000 - 7766f000) dll\msafd.dbg (77690000 - 77699000) dll\wshtcpip.dbg (74ff0000 - 74ffe000) dll\rnr20.dbg State Dump for Thread Id 0x17d eax=00000408 ebx=0012feb4 ecx=00130010 edx=00000000 esi=00000074 edi=00000000 eip=77f67f07 esp=0012fdd4 ebp=0012fe3c iopl=0 nv up ei pl zr na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000246 function: ZwReadFile 77f67efc b886000000 mov eax,0x86 77f67f01 8d542404 lea edx,[esp+0x4] ss:011de7db=???????? 77f67f05 cd2e int 2e 77f67f07 c22400 ret 0x24 77f67f0a 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0012fe3c 77dd8a61 00000074 00133030 0000021a 0012fe6c ntdll!ZwReadFile 0012fe70 77dd84ad 00000074 00133030 0000021a 0012feb4 advapi32!RegisterServiceCtrlHandlerA 0012fed4 77dd82ca 00000074 00133030 0000021a 0042ae81 advapi32!StartServiceCtrlDispatcherW 0012fef8 0041a845 0012ff0c 0042ae81 0013382c 0043561c advapi32!StartServiceCtrlDispatcherA *----> Raw Stack Dump <----* 0012fdd4 ca d2 f0 77 74 00 00 00 - 00 00 00 00 00 00 00 00 ...wt........... 0012fde4 00 00 00 00 10 fe 12 00 - 30 30 13 00 1a 02 00 00 ........00...... 0012fdf4 00 00 00 00 00 00 00 00 - 00 00 00 00 30 30 13 00 ............00.. 0012fe04 b4 fe 12 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 0012fe14 3c fe 12 00 84 fe 12 00 - 04 00 00 00 00 00 00 00 <............... 0012fe24 fc fd 12 00 00 00 00 00 - c4 fe 12 00 6c b9 f3 77 ............l..w 0012fe34 40 ca f3 77 ff ff ff ff - 70 fe 12 00 61 8a dd 77 @..w....p...a..w 0012fe44 74 00 00 00 30 30 13 00 - 1a 02 00 00 6c fe 12 00 t...00......l... 0012fe54 00 00 00 00 00 00 00 00 - 00 00 00 00 0c 81 13 00 ................ 0012fe64 74 00 00 00 84 fe 12 00 - 00 00 00 00 d4 fe 12 00 t............... 0012fe74 ad 84 dd 77 74 00 00 00 - 30 30 13 00 1a 02 00 00 ...wt...00...... 0012fe84 b4 fe 12 00 30 30 13 00 - 00 00 00 00 1a 02 00 00 ....00.......... 0012fe94 5a 01 00 00 00 00 00 00 - 00 00 00 00 01 00 00 00 Z............... 0012fea4 34 30 13 00 00 00 00 00 - 01 00 00 00 e8 39 13 00 40...........9.. 0012feb4 00 00 00 00 00 00 00 00 - 88 fe 12 00 04 00 00 00 ................ 0012fec4 b0 ff 12 00 64 11 de 77 - b8 e0 de 77 ff ff ff ff ....d..w...w.... 0012fed4 f8 fe 12 00 ca 82 dd 77 - 74 00 00 00 30 30 13 00 .......wt...00.. 0012fee4 1a 02 00 00 81 ae 42 00 - 2c 38 13 00 2c 38 13 00 ......B.,8..,8.. 0012fef4 74 00 00 00 00 00 00 00 - 45 a8 41 00 0c ff 12 00 t.......E.A..... 0012ff04 81 ae 42 00 2c 38 13 00 - 1c 56 43 00 b0 a8 41 00 ..B.,8...VC...A. State Dump for Thread Id 0x110 eax=00000001 ebx=00b82e00 ecx=00000000 edx=00000000 esi=00e7ff2c edi=00000000 eip=77f682db esp=00e7fa70 ebp=00e7fae0 iopl=0 nv up ei pl nz na pe nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000202 function: NtWaitForSingleObject 77f682d0 b8c5000000 mov eax,0xc5 77f682d5 8d542404 lea edx,[esp+0x4] ss:01f2e477=???????? 77f682d9 cd2e int 2e 77f682db c20c00 ret 0xc 77f682de 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 00e7fae0 77f67586 00e7ff2c 00231027 00e7ff2c 004180d1 ntdll!NtWaitForSingleObject 00e7fc80 00000000 0ec3fc54 000000bf 00000000 0042acd4 ntdll!RtlEnterCriticalSection 00000001 00000000 00000000 00000000 00000000 00000000 !<nosymbols> *----> Raw Stack Dump <----* 00e7fa70 61 ce f6 77 f4 00 00 00 - 00 00 00 00 00 00 00 00 a..w............ 00e7fa80 2c ff e7 00 94 fc e7 00 - 10 2e b8 00 68 9a 4b 00 ,...........h.K. 00e7fa90 00 00 00 00 00 00 00 00 - b8 fa e7 00 9c 11 e7 77 ...............w 00e7faa0 68 9a 4b 00 eb ff ff ff - 01 00 00 00 46 00 04 00 h.K.........F... 00e7fab0 78 fc e7 00 01 00 00 00 - f4 fa e7 00 be 1b e7 77 x..............w 00e7fac0 68 9a 4b 00 eb ff ff ff - 01 00 00 00 46 00 04 00 h.K.........F... 00e7fad0 c4 46 e7 77 46 00 04 00 - 54 00 00 00 00 00 00 00 .F.wF...T....... 00e7fae0 80 fc e7 00 86 75 f6 77 - 2c ff e7 00 27 10 23 00 .....u.w,...'.#. 00e7faf0 2c ff e7 00 d1 80 41 00 - 46 00 04 00 13 01 00 00 ,.....A.F....... 00e7fb00 fd 4f 41 00 68 9a 4b 00 - 78 fc e7 00 01 00 00 00 .OA.h.K.x....... 00e7fb10 46 00 04 00 80 57 4c 00 - 00 64 6d 69 6e 69 73 74 F....WL..dminist 00e7fb20 72 61 74 6f 72 00 00 10 - 2f 01 06 00 00 00 00 00 rator.../....... 00e7fb30 01 00 00 00 04 fc e7 00 - 00 00 00 00 78 fc e7 00 ............x... 00e7fb40 66 01 00 00 10 2e b8 00 - 02 17 00 10 a9 00 1b 00 f............... 00e7fb50 00 00 00 00 01 00 00 00 - c0 fb e7 00 78 fb e7 00 ............x... 00e7fb60 63 78 e7 77 d0 98 4b 00 - 1c 00 00 00 00 00 00 00 cx.w..K......... 00e7fb70 66 01 00 00 00 00 00 00 - 9c fb e7 00 b5 4b e1 77 f............K.w 00e7fb80 44 00 04 00 1c 00 00 00 - 00 00 00 00 66 01 00 00 D...........f... 00e7fb90 78 fc e7 00 66 01 00 00 - 10 2e b8 00 b8 fb e7 00 x...f........... 00e7fba0 28 d0 b2 77 44 00 04 00 - 1c 00 00 00 00 00 00 00 (..wD........... State Dump for Thread Id 0x175 eax=0042a4bc ebx=7766b100 ecx=00b82c80 edx=00000000 esi=00e82790 edi=00000088 eip=77f682db esp=00fffa48 ebp=00fffa9c iopl=0 nv up ei ng nz ac pe cy cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000293 function: NtWaitForSingleObject 77f682d0 b8c5000000 mov eax,0xc5 77f682d5 8d542404 lea edx,[esp+0x4] ss:020ae44f=???????? 77f682d9 cd2e int 2e 77f682db c20c00 ret 0xc 77f682de 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 00fffa9c 77661202 00000088 00000098 00000002 00000004 ntdll!NtWaitForSingleObject 00ffff04 776bb416 00000098 00000000 00000000 00000000 msafd!<nosymbols> 00ffff3c 776bb3a1 00000098 00000000 00000000 00000000 ws2_32!WSAAccept 00ffffb8 77f04ef0 00a70d10 00e7f8bc 00e7f960 00a70d10 ws2_32!accept 00ffffec 00000000 00000000 00000000 00000000 00000000 kernel32!lstrcmpiW 00000000 00000000 00000000 00000000 00000000 00000000 !<nosymbols> *----> Raw Stack Dump <----* 00fffa48 ce 89 66 77 88 00 00 00 - 01 00 00 00 74 fa ff 00 ..fw........t... 00fffa58 ac 27 e8 00 94 27 e8 00 - 1a 00 00 00 a6 47 27 ac .'...'.......G'. 00fffa68 63 94 c2 01 ff ff ff ff - ff ff ff 7f ff ff ff ff c............... 00fffa78 ff ff ff 7f 00 00 00 00 - 30 90 13 00 ad 1f 6a 77 ........0.....jw 00fffa88 d8 11 66 77 98 00 00 00 - 00 00 00 00 00 00 00 00 ..fw............ 00fffa98 00 00 00 00 04 ff ff 00 - 02 12 66 77 88 00 00 00 ..........fw.... 00fffaa8 98 00 00 00 02 00 00 00 - 04 00 00 00 00 00 00 00 ................ 00fffab8 98 39 91 00 b8 37 91 00 - 66 00 02 00 00 00 00 00 .9...7..f....... 00fffac8 00 00 00 00 00 00 00 00 - 08 00 00 00 00 00 00 00 ................ 00fffad8 00 00 00 00 00 00 00 00 - 00 00 00 00 e9 03 00 00 ................ 00fffae8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffaf8 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb08 00 00 00 00 02 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb18 01 00 00 00 06 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb28 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb38 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb48 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb58 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb68 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ 00fffb78 00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00 ................ State Dump for Thread Id 0x183 eax=77e17bb7 ebx=00000000 ecx=00130000 edx=00000000 esi=0013fc18 edi=0013e5a8 eip=77f67fa7 esp=0225fdf0 ebp=0225ff90 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206 function: ZwReplyWaitReceivePort 77f67f9c b890000000 mov eax,0x90 77f67fa1 8d542404 lea edx,[esp+0x4] ss:0330e7f7=???????? 77f67fa5 cd2e int 2e 77f67fa7 c21000 ret 0x10 77f67faa 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 0225ff90 77e17efd 77e17b1b 0013e5a8 0225ffec 00000000 ntdll!ZwReplyWaitReceivePort 00003a98 00000000 00000000 00000000 00000000 00000000 rpcrt4!I_RpcAllocate State Dump for Thread Id 0x18e eax=00001000 ebx=00001000 ecx=00000008 edx=03544020 esi=03545000 edi=03b65000 eip=0040887b esp=02ddfdf8 ebp=00b82c98 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206 function: <nosymbols> 00408860 89442410 mov [esp+0x10],eax ss:03e8e7ff=00000000 00408864 3bf1 cmp esi,ecx 00408866 7333 jnb 0040889b 00408868 2bce sub ecx,esi 0040886a 894c2414 mov [esp+0x14],ecx ss:03e8e7ff=00000000 0040886e 8b4c241c mov ecx,[esp+0x1c] ss:03e8e7ff=00000000 00408872 8bf8 mov edi,eax 00408874 8bc1 mov eax,ecx 00408876 8bf2 mov esi,edx 00408878 c1e902 shr ecx,0x2 FAULT ->0040887b f3a5 rep movsd ds:03545000=???????? es:03b65000=00000000 0040887d 8bc8 mov ecx,eax 0040887f 8b442410 mov eax,[esp+0x10] ss:03e8e7ff=00000000 00408883 83e103 and ecx,0x3 00408886 03d3 add edx,ebx 00408888 f3a4 rep movsb ds:03545000=?? es:03b65000=00 0040888a 8b4c2414 mov ecx,[esp+0x14] ss:03e8e7ff=00000000 0040888e 03c3 add eax,ebx 00408890 49 dec ecx 00408891 89442410 mov [esp+0x10],eax ss:03e8e7ff=00000000 00408895 894c2414 mov [esp+0x14],ecx ss:03e8e7ff=00000000 00408899 75d3 jnz 0040886e *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 00b82c98 0030000c 03b00020 00300000 01002020 00ff00ff <nosymbols> State Dump for Thread Id 0x15a eax=00000000 ebx=00e7ff00 ecx=00000008 edx=00000000 esi=00e7ff2c edi=00000000 eip=77f682db esp=02edfde0 ebp=02edfe50 iopl=0 nv up ei pl nz na po nc cs=001b ss=0023 ds=0023 es=0023 fs=0038 gs=0000 efl=00000206 function: NtWaitForSingleObject 77f682d0 b8c5000000 mov eax,0xc5 77f682d5 8d542404 lea edx,[esp+0x4] ss:03f8e7e7=00000000 77f682d9 cd2e int 2e 77f682db c20c00 ret 0xc 77f682de 8bc0 mov eax,eax *----> Stack Back Trace <----* FramePtr ReturnAd Param#1 Param#2 Param#3 Param#4 Function Name 02edfe50 77f67586 00e7ff2c 00231027 00e7ff2c 00418f8c ntdll!NtWaitForSingleObject 00b823c0 00136b18 ffffffff 00000000 00000000 00000000 ntdll!RtlEnterCriticalSection _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] http://www.realvnc.com/mailman/listinfo/vnc-list
