Karl:
Heya. Please try this too: startup a web-browser on your
VNC server, and point it to "www.GoToMyVNC.com", and run the scan
there. If it doesn't report success, then your server/firewall
isn't setup correctly.
Also, on your VNC server, check to see that a "AuthHosts"
option hasn't been set in the VNC registry. This might have been
set by your IT guys to allow you access only from a specific IP
address (eg, your home one) and for whatever reason, your home IP
address may have changed recently.
Some documentation here on the AuthHosts options:
http://www.realvnc.com/winvnc.html
Good luck!
-Scott
> Hey there, first off, I beg forgiveness if this has been addressed and
> answered previously, but the sheer size of the archive contents scared me off
> a full, in-depth search.
>
> We recently wiped our PC at work, and installed Win2k-pro. Our TechAdmin
> also set up WinVNC to allow me to work from home on off-days. This was great!
> It worked a treat!
>
> Then, suddenly, it became impossible to connect in from home. It wasn't
> even asking for a password, simply saying "unable to connect to a server".
>
> I immediately thought "It must be a prob with my home PC" so I tested by
> installing WinVNC on my home fileserver, linked in fine, operated the machine
> fine, log out fine - repeated daily for over 2 weeks without a hitch. Then
> asked a mate to install the server and viewer and we took control of each
> other's PCs to test those possibilities, all checked out fine again.
>
> Process of elimination, it was an issue with the work PC. Opened all
> firewalls, still no connect. Unlocked all ports, still no connect. I am
> getting quite strung out by this, as it has become an important part of our
> future expansion plans to have a reasonably consistant connection to the work
> server.
>
> To avoid any simple questions:
>
> Yes, I am the branch manager, I have authorisation to to this.
>
> Yes, I have a medium technical skill level, so it's not something TOO
> basic.
>
> Yes, I have confirmed I still have the correct IP address, Display values,
> etc.
>
> No, it won't accept log-in viz the Java/Web Viewer either.
>
> Yes, we can PING the machine successfully.
>
> Yes, we run firewalls, but it worked fine through them to start with, and
> neither firewall has advanced adaptive capabilities, so they haven't changed.
>
> Yes, I am also the NetAdmin, so I haven't locked any ports I shouldn't
> have.
>
> Yes, if required, and after some negotiation, I would be willing to allow
> a helpful person to log in a test their theories. I have set up MSN Messenger
> on the work PC so we can 'talk' in realtime to resolve the issue.
>
> Yes, I am DESPERATE for help. So desperate in fact that if you reply,
> could you please send a CC reply direct this my email, so I don't have to
> spend time wading through everyone else's issues to get to a possible
> solution. I don't want to sound petty or selfish, it is simply that while
> waiting for any (much appreciated) help, I will need to dedicate any spare
> time to finding alternative apps to do the job, in case this experiment has
> failed totally.
>
> Cheers to one and all, and I thank you in anticipation of some kind soul
> helping me out here.
> ---
> Karl @ Copy King PN
> Store Manager
> Shop 55
> The Plaza
> Palmerston North
> Ph/Fx: (06) 355-1853
> NOTE: Please ring before sending faxes, as we will not accept unannounced
> faxes.
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