You need port-forwarding.  Please read the FAQ and manual:
http://faq.gotomyvnc.com/fom-serve/cache/63.html
http://www.realvnc.com/faq.html#firewall

        To know the public IP address, you could go to this URL which, in the same 
time, could help you check if your config is correct.
http://www.gotomyvnc.com/

> -----Message d'origine-----
> De : wb [mailto:[EMAIL PROTECTED]
> Envoyi : vendredi 14 mai 2004 00:38
> @ : [EMAIL PROTECTED]
> Objet : connection to vnc
> 
> Please assist
> 
> I have installed VNC on both my server and client computers both are running
> windows xp and have broadband connections. Both computer are at different
> locations
> 
> I can connect the two computers through VNC by the use of "add a new client"
> from my server computer  but cannot connect to the sever from my client
> computer (using the VNC listener), where is the problem and how do I fix it.
> 
> It did work perfectly but I changed my ISP provider and now cannot get it to
> work
> 
> Any help would be appreciated
> 
> William
> 
> [demime 0.99d.1 removed an attachment of type image/gif]
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