Joe, "The client dissappears after about 2 or 3 hours" suggests that it's simply the idle timeout on the connections, causing them to be dropped. Please read the documentation for details on select a longer timeout if required.
Wez @ RealVNC Ltd. > -----Original Message----- > From: Joe Perrone [mailto:[EMAIL PROTECTED] > Sent: 10 August 2004 16:21 > To: James Weatherall > Subject: RE: 4.0 Client Crashes every few hours > > No, what I meant by checking the Catalyst I mean that I > checked the exact ports on the Cisco Catalyst switch that all > 3 pc's are connected to and none of them have any reset > sockets or bad packets. The client dissapears after about 2 > or 3 hours regularly. The Host is running Win XP and the > clients are W2k professional. > > -Joe > > -----Original Message----- > From: James Weatherall [mailto:[EMAIL PROTECTED] > Sent: Tuesday, August 10, 2004 11:17 AM > To: Joe Perrone > Cc: [EMAIL PROTECTED] > Subject: RE: 4.0 Client Crashes every few hours > > > Joe, > > Please provide more detail regarding VNC Viewer > "dissappearing", such as > how long the viewer had been connected, etc. Information on the > platforms in use may also be useful. > > What do you mean by "the Catalyst ports"? > > Please read the documentation regarding shared connections. > > There doesn't appear to be anything crashing, from what you've > described, just a connection getting closed. > > Wez @ RealVNC Ltd. > > > > -----Original Message----- > > From: Joe Perrone [mailto:[EMAIL PROTECTED] > > Sent: 10 August 2004 16:06 > > To: James Weatherall > > Subject: RE: 4.0 Client Crashes every few hours > > > > James, > > > > I just confirmed again that the Viewer just disspeared and > > both users had "Shared" selected. No network issues I > > checked the Catalyst ports. > > Is there a way to make all new connections "Shared" and what > > do you think about the crashing? > > -Joe > > > > -----Original Message----- > > From: James Weatherall [mailto:[EMAIL PROTECTED] > > Sent: Tuesday, August 10, 2004 9:45 AM > > To: Joe Perrone; [EMAIL PROTECTED] > > Subject: RE: 4.0 Client Crashes every few hours > > > > > > Joe, > > > > Please provide more detail regarding VNC Viewer "crashing". > > Many users > > use the term "crash" when they simply mean that the viewer > has closed, > > which is most often caused by network issues. > > > > Wez @ RealVNC Ltd. > > > > > > > -----Original Message----- > > > From: [EMAIL PROTECTED] > [mailto:[EMAIL PROTECTED] > > > > On Behalf Of Joe Perrone > > > Sent: 10 August 2004 13:18 > > > To: [EMAIL PROTECTED] > > > Subject: 4.0 Client Crashes every few hours > > > > > > Hello, > > > > > > I have a client (w2k) that controls a server (running XP) > They both > > > have the latest service packs on them. The VNC Viewer > app crashes > > > regularly every 3-4 hours. I tried it on another client with the > > > same results. Is their a bug in the VNC server or a service pack > > > for the VNC server for XP? > > > Otherwise, perhaps the connection settings we are using are > > > the problem. BTW, the old version 3.x version of VNC used in > > > this exact situation never crashed in this exact environment. > > > Any suggestions? > > > > > > Any help would be greatly appreciated as we use VNC clients > > every day. > > > > > > [Using VNC Viewer Version 4.0 6/15/04 build. With associated 4.0 > > > server. Color level = Low, ] > > > > > > > > > > > > -Joe _______________________________________________ VNC-List mailing list [EMAIL PROTECTED] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
