You could check the MTU size setting on any routers on your route to the 
PC. You could also check the MTU setting on the remote machine too.

We had a misconfigured router (and also one on a PC) that gave a grey 
screen on the viewer but when you moved the mouse, the target system's 
mouse moved accordingly.

Regards,
Richard

---------------------------------------------
Richard Harris
Environment IT Team
Nottinghamshire County Council
Extension: 74509
Direct line: 0115 977 4509
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