This should help you out.....
Windows XP sp2 installs and enables a firewall. you need to make
exceptions for it using this tool. When these instructions tell you
to browse to the program you need to locate winvnc4.exe (default
folder: C:\Program Files\RealVNC\VNC4\winvnc4.exe
1. Click Start, click Run, type wscui.cpl in the Open box, and then click OK.
2. Click Windows Firewall.
3. In the Windows Firewall dialog box, click the Exceptions tab,
and then click Add Program.
4. In the Add a Program dialog box, either select the program from
the list that appears, or click Browse to locate your program.
If you cannot locate your program, see the next section.
5. After you select your program, click OK.
6. On the Exceptions tab, make sure that the check box next to your
program is selected, and then click OK.
Note If you later decide that you do not want the program to be
an exception, clear this check box.
Link: http://support.microsoft.com/default.aspx?kbid=842242
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