Lee,

Try disabling the Norton Internet Security on the viewer computer.  If that
doesn't help, try removing it completely.

We've heard of several instances where simply having such software installed
screws up the TCP stack on machines.

Cheers,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Lee
> Sent: 09 June 2005 20:44
> To: James Weatherall
> Cc: Scott C. Best; [email protected]
> Subject: Re: Blacklisted IP address
> 
> Hi James,
> I am running Trend 2005 on the server PC, I also have a 
> SMC7004VBR router
> and windows firewall. I am able to access it from other 
> computers though and
> have configured them all for the 5800 5900 ports. I am 
> running Internet
> Security with their norton firewall and antivirus 2005 on the viewer
> computer.
> Thanks,
> Lee
> 
>  On 6/9/05, James Weatherall <[EMAIL PROTECTED]> wrote:
> >
> > Lee,
> >
> > Are you running any firewalling or anti-virus software on 
> either of the
> > viewer or server PCs?
> >
> > Regards,
> >
> > Wez @ RealVNC Ltd.
> >
> >
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED]
> > > [mailto:[EMAIL PROTECTED] On Behalf Of Lee
> > > Sent: 09 June 2005 07:38
> > > To: James Weatherall
> > > Cc: Scott C. Best; [email protected]
> > > Subject: Re: Blacklisted IP address
> > >
> > > Hi James,
> > > I only have the + in the access control area.
> > > Lee
> > >
> > > On 6/2/05, James Weatherall <[EMAIL PROTECTED]> wrote:
> > > >
> > > > Lee,
> > > >
> > > > You will see the message "Too many security failures" if a
> > > host has been
> > > > blacklisted, rather than "Connection closed unexpectedly".
> > > Blacklisting
> > > > will only last for 24 hours if, during that time, 
> something on the
> > > > blacklisted machine is repeatedly trying to re-connect to
> > > the server.
> > > >
> > > > Are you sure you haven't accidentally entered an incorrect
> > > Access Control
> > > > entry that is causing the connection to be dropped?
> > > >
> > > > Regards,
> > > >
> > > > Wez @ RealVNC Ltd.
> > > >
> > > >
> > > > > -----Original Message-----
> > > > > From: [EMAIL PROTECTED]
> > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Lee
> > > > > Sent: 02 June 2005 01:33
> > > > > To: Scott C. Best
> > > > > Cc: James Weatherall; [email protected]
> > > > > Subject: Re: Blacklisted IP address
> > > > >
> > > > > How long does it usually take to unblacklist an IP address. I
> > > > > have waited 24
> > > > > hrs and still giving me the same message "connection closed
> > > > > unexpectedly"
> > > > > Thanks,
> > > > > Lee
> > > _______________________________________________
> > > VNC-List mailing list
> > > [email protected]
> > > To remove yourself from the list visit:
> > > http://www.realvnc.com/mailman/listinfo/vnc-list
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