Bill,

Have you restarted the service since removing TightVNC?  TightVNC is based
upon our old VNC 3 system, and will by default accept connections on the
standard VNC port.

Regards,

Wez @ RealVNC Ltd.
 

> -----Original Message-----
> From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] On Behalf Of Bill Gunter
> Sent: 16 August 2005 19:37
> To: James Weatherall
> Cc: [email protected]
> Subject: RE: authentication error
> 
> Tried that and it didn't seem to help. TightVNC was also on this
> machine, I uninstalled it, too.
> 
> On Tue, 2005-08-16 at 12:06 -0500, James Weatherall wrote:
> > Bill,
> > 
> > If VNC server isn't logging things to the Event Log then something
> > somewhere 
> > is pretty screwed up.  As a simple test, can you try 
> removing VNC from
> > the 
> > machien and then reinstalling it?  This will cause the 
> service to be 
> > unregistered and reregistered, which will cause certain logging & 
> > permissions to be reset to the correct values.
> > 
> > Regards,
> > 
> > Wez @ RealVNC Ltd. 
> >  
> > 
> > > -----Original Message----- 
> > > From: Bill Gunter [mailto:[EMAIL PROTECTED]  
> > > Sent: 16 August 2005 18:00 
> > > To: James Weatherall 
> > > Cc: [email protected] 
> > > Subject: RE: authentication error 
> > >  
> > > Other things are being logged, so that's doubtful. I also  
> > > tried shutting 
> > > down the vnc service to make sure I'm not hitting some other
> > machine 
> > > from my client, and I got a connection refused, so I'm definitely 
> > > hitting this server. 
> > >  
> > > On Tue, 2005-08-16 at 11:58 -0500, James Weatherall wrote: 
> > > > Bill, 
> > > >  
> > > > Are you sure that the Application Event Log isn't full? 
> > > >  
> > > > Cheers, 
> > > >  
> > > > Wez @ RealVNC Ltd.  
> > > >   
> > > >  
> > > > > -----Original Message-----  
> > > > > From: Bill Gunter [mailto:[EMAIL PROTECTED]   
> > > > > Sent: 16 August 2005 17:55  
> > > > > To: James Weatherall  
> > > > > Cc: [email protected]  
> > > > > Subject: RE: authentication error  
> > > > >   
> > > > > Positive. I'm RDP'd into the server and looking at the
> > Application 
> > > > log  
> > > > > right now. The last success log was at 10:08 today and   
> > > > > nothing has been  
> > > > > logged from WinVNC since, even though I've been trying   
> > > > > constantly to vnc  
> > > > > into the machine.  
> > > > >   
> > > > > On Tue, 2005-08-16 at 11:52 -0500, James Weatherall wrote:  
> > > > > > Bill,  
> > > > > >   
> > > > > > Are you sure that you're looking at the Application Event   
> > > > > Log of the   
> > > > > > computer on which VNC server is running, and not 
> the log on   
> > > > > a domain   
> > > > > > controller?  
> > > > > >   
> > > > > > The Application Event Log will contain a number of
> > Information  
> > > > > > messages from   
> > > > > > WinVNC4, starting "Connections: accepted" or "Connections: 
> > > > closed",  
> > > > > > for each   
> > > > > > connection that is made to the server.  
> > > > > >   
> > > > > > Success Audits will be logged either to a domain controller,
> > or 
> > > > to  
> > > > > > the   
> > > > > > computer on which VNC Server is running, depending on your 
> > > > network  
> > > > > > setup.  
> > > > > >   
> > > > > > Regards,  
> > > > > >   
> > > > > > Wez @ RealVNC Ltd.   
> > > > > >    
> > > > > >   
> > > > > > > -----Original Message-----   
> > > > > > > From: Bill Gunter [mailto:[EMAIL PROTECTED]    
> > > > > > > Sent: 16 August 2005 17:46   
> > > > > > > To: James Weatherall   
> > > > > > > Cc: [email protected]   
> > > > > > > Subject: RE: authentication error   
> > > > > > >    
> > > > > > > James,    
> > > > > > >    
> > > > > > > Nothing is logged to the application log when I 
> get this    
> > > > > > > error. The only   
> > > > > > > entries with a source of WinVNC are the Success 
> Audits when 
> > > > the   
> > > > > > > connection actually works. When it doesn't work and  
> > > produces    
> > > > > > > the error,   
> > > > > > > nothing gets logged.   
> > > > > > >    
> > > > > > > On Tue, 2005-08-16 at 11:36 -0500, James Weatherall
> > wrote:   
> > > > > > > > Bill,   
> > > > > > > >    
> > > > > > > > In this instance there will be messages logged to the   
> > > > > Application   
> > > > > > > > Event Log    
> > > > > > > > of the server on which VNC Server Enterprise 
> Edition for 
> > > > Windows  
> > > > > > is   
> > > > > > > > running.    
> > > > > > > > The error message will originate from WinVNC4 and will 
> > > > indicate  
> > > > > > the   
> > > > > > > > reason    
> > > > > > > > for the authentication failure.   
> > > > > > > >    
> > > > > > > > Regards,   
> > > > > > > >    
> > > > > > > > Wez @ RealVNC Ltd.    
> > > > > > > >     
> > > > > > > >    
> > > > > > > > > -----Original Message-----    
> > > > > > > > > From: [EMAIL PROTECTED]     
> > > > > > > > > [mailto:[EMAIL PROTECTED] On Behalf Of Bill 
> > > > Gunter    
> > > > > > > > > Sent: 16 August 2005 16:50    
> > > > > > > > > To: [email protected]    
> > > > > > > > > Subject: authentication error    
> > > > > > > > >     
> > > > > > > > > I've been testing out realvnc enterprise 
> edition and am 
> > > > having  
> > > > > > an    
> > > > > > > > > intermittent problem. I'm trying to connect with the 
> > > > linux     
> > > > > > > > > E4_1_7 client    
> > > > > > > > > to a Win2k server running the same version of the
> > server 
> > > > with   
> > > > > > > > Windows    
> > > > > > > > > authentication. I get this error:    
> > > > > > > > >     
> > > > > > > > >  SelectSocke: An authentication error 
> occurred.  See   
> > > > > the server   
> > > > > > > > error    
> > > > > > > > > log for    
> > > > > > > > >               details.    
> > > > > > > > >     
> > > > > > > > > I can find nothing in the server error log (I 
> assume   
> > > > > this is     
> > > > > > > > > the windows    
> > > > > > > > > event log). It's accepting my password because when
> > I    
> > > > > > > deliberately    
> > > > > > > > > mistype it I get this error:    
> > > > > > > > >     
> > > > > > > > >   SelectSocke: Either the username was not recognised,
> > or 
> > > > the   
> > > > > > > > password    
> > > > > > > > > was    
> > > > > > > > >               incorrect    
> > > > > > > > >     
> > > > > > > > > Any help would be appreciated. I want to purchase    
> > > > > > > licenses for the    
> > > > > > > > > enterprise version but cannot if we can't 
> solve this   
> > > > > problem.    
> > > > > > > > >     
> > > > > > > > > Thanks.    
> > > > > > > > >     
> > > > > > > > > --     
> > > > > > > > > Bill Gunter     
> > > > > > > > > Assistant Director of Information Systems     
> > > > > > > > >       
> > > > > > > > > ARC Systems     
> > > > > > > > > P: 512.358.5377     
> > > > > > > > > F: 512.892.5552     
> > > > > > > > > <www.arcsystems.com>    
> > > > > > > > > _______________________________________________    
> > > > > > > > > VNC-List mailing list    
> > > > > > > > > [email protected]    
> > > > > > > > > To remove yourself from the list visit:    
> > > > > > > > > http://www.realvnc.com/mailman/listinfo/vnc-list 
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