Ken,

1)  Which exact "old" version of VNC were the problem computers running?

2)  Is winvnc.exe running (see Task Manager) on the problem computers?

3)  Is winvnc4.exe running (see Task Manager) on the problem computers?

4)  What does the VNC Server 4.x tray icon tooltip say if you hover the
mouse over it?

Regards,

Wez @ RealVNC Ltd.


> -----Original Message-----
> From: O'Connor, Ken [mailto:[EMAIL PROTECTED] 
> Sent: 25 October 2005 17:53
> To: 'James Weatherall'
> Subject: RE: Prompt Only when User Logged On question
> 
> Other than Import settings as I just applied new settings
> I have automatically uninstalled and Manually uninstalled and 
> it does not
> help. The Old Dir that the older version was in does not 
> exist and the ORL
> reg section does not exist so I know the older version is not 
> running as
> there is no Executable there to run. This is why I was asking 
> what dll or
> other file does this query run from. For all I know it maybe another
> application that is blocking this query from running well 
> that is why I want
> to check on a working computer vs a non working computer the 
> differences in
> the file that this query runs through
> 
> Ken
> 
> -----Original Message-----
> From: James Weatherall [mailto:[EMAIL PROTECTED] 
> Sent: Tuesday, October 25, 2005 11:58 AM
> To: O'Connor, Ken
> Cc: [email protected]
> Subject: RE: Prompt Only when User Logged On question
> 
> 
> Ken,
> 
> Did you follow the instructions at
> http://www.realvnc.com/products/free/4.1/upgrade-notes.html exactly?
> 
> In particular, did you remember to removed your old VNC 3.3.x 
> installation
> before installing VNC 4.1.1?
> 
> It sounds like you did not do this, and so still have a VNC 
> 3.3.x server
> running, using port 5900, to which you are still connecting, 
> rather than to
> your new VNC 4.1.1 server.
> 
> Regards,
> 
> Wez @ RealVNC Ltd.
> 
> 
> > -----Original Message-----
> > From: O'Connor, Ken [mailto:[EMAIL PROTECTED]
> > Sent: 25 October 2005 16:31
> > To: 'James Weatherall'
> > Subject: RE: Prompt Only when User Logged On question
> > 
> > They are at 4.1.1 but it seems that if they had an older
> > version installed
> > at one time and then upgraded to 4.0 or greater the 
> > functionality does not
> > work correctly as it still prompts. Not sure if some older 
> files have
> > remained in place refusing to be overwritten. I have seen 
> > that happen before
> > in windows. That is why I am asking what other files get 
> > installed when you
> > setup 4.0 or greater maybe a DLL or some other file type in 
> > the Windows Dir
> > (I am assuming) is not updating or needs to be re-registered. 
> > Maybe your
> > setup routine is skipping parts if the file already exist?
> > As I stated the function works perfectly on a computer that 
> > has never had
> > 3.x.x installed
> > 
> > Ken
> > 
> > -----Original Message-----
> > From: James Weatherall [mailto:[EMAIL PROTECTED]
> > Sent: Tuesday, October 25, 2005 11:12 AM
> > To: O'Connor, Ken; [email protected]
> > Subject: RE: Prompt Only when User Logged On question
> > 
> > 
> > Ken,
> > 
> > Versions of VNC Server prior to 4.1 do not support
> > QueryOnlyIfLoggedOn.
> > You'll need to upgrade machines running 4.0 or older to at 
> > least version 4.1
> > to get this functionality.
> > 
> > Regards,
> > 
> > Wez @ RealVNC Ltd.
> >  
> > 
> > > -----Original Message-----
> > > From: [EMAIL PROTECTED] 
> [mailto:[EMAIL PROTECTED] 
> > > On Behalf Of O'Connor, Ken
> > > Sent: 24 October 2005 16:39
> > > To: '[email protected]'
> > > Subject: RE: Prompt Only when User Logged On question
> > > 
> > > Since I have not yet seen a reply to this one I will ask again. I 
> > > did some searching in the src code and found this
> > >  
> > > VNCServerST::queryResult
> > > VNCServerWin32::queryConnection(network::Socket*
> > > sock,
> > >                                             const char* userName,
> > >                                             char** reason) {
> > >   if (queryOnlyIfLoggedOn && CurrentUserToken().noUserLoggedOn())
> > >     return VNCServerST::ACCEPT;
> > >  
> > > Where is it getting this info: CurrentUserToken or noUserLoggedOn 
> > > from.
> > >  
> > > What other files besides the Ones in the VNC folder get 
> installed. I 
> > > tried to Regsvr32 all the files in the Program Files\RealVNC\VNC4
> > > folder and that
> > > did not help so maybe there are other files in the Windows 
> > > dir that need to
> > > be re-registered
> > > 
> > > -----Original Message-----
> > > From: O'Connor, Ken
> > > Sent: Monday, October 17, 2005 1:19 PM
> > > To: '[email protected]'
> > > Subject: Prompt Only when User Logged On question
> > > 
> > > 
> > > I am not sure if I am missing something here or not but I have 
> > > recently changed my VNC settings to prompt for the Local user to 
> > > accept the Connection but the Option to skip this prompt 
> when no one 
> > > is logged on does
> > > not seem to work on some computers as it still prompts. I 
> > > have uninstalled
> > > and reinstalled (automatic and manual) a few times to see if 
> > > I am missing
> > > anything. I am running 4.1.1 both at the server side and 
> > > viewer side. I know
> > > how to get around it by remote into the Reg and turn off the 
> > > Prompt and then
> > > remote into the Services to restart the Service but was just 
> > > wondering if
> > > this option really does work and I am just missing a setting 
> > > somewhere.
> > >  
> > > I checked and the Option is set to not prompt when no one 
> is logged 
> > > on and the Reg does have a 1 in the queryonlyifloggedon
> > > I am working this with Win2k and XP connected to an NT40 domain
> > > Some of the computers had older versions of VNC installed and 
> > > some only had
> > > 4.0 and higher installed it seems that the ones that had the 
> > > older versions
> > > installed at one time are the ones that do not work. So are 
> > > there a files or
> > > settings somewhere that needs to be deleted or updated?
> > >  
> > > Thanks
> > >  
> > > Ken
> > > 
> > > 
> > > 
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