On Wed, 14 Dec 2005, Field, Tom wrote: > We are currently using WebEx to support customers running our Windows > application. There are lots of reasons we want to move to VNC: WebEx > isn't cheap, has far more capacity than we need, and installs their > activex component in IE, which requires SP2 users to spot and confirm > the IE activex security warning, and at times, change IE security > settings. Installing the WebEx Java server requires administrators > rights. WebEx is slow to load on the user's machine and, from what we've > seen of VNC, may be slower in mouse and screen updates, etc. etc. > We're thinking of migrating to VNC, using SmartCode's ActiveX component > on our customers' machines, and then realvnc client on ten support > engineers' desks. > Planning ahead, we built a function into our application in the field so > that when a user hits a function key, it downloads a customer specific > data file and/or exe from the corporate server. (The data file is > created at the time of the call and can contain an IP address, etc...) > We're hoping to use this capacity to install on the customer's machine > the activex server and then establish communication with a help desk > client. > We'd like this to be a totally hands-off process for our customers, with > everything being done by our application. > Is our expectation of VNC realistic? What's the probability that we can > use a vanilla configuration that will run without firewall problems on > most corporate servers (without opening ports)? What would that > configuration be? Are there other solutions besides the SmartCode > ActiveX that we should consider? We don't want the user to face any > third-party UI, or do any configuring. > Any web sites that any of you would suggest to learn further about the > issues we're facing. Sorry for the long-winded email. I hope this list > is an appropriate place for a newbie post like this.
Have you looked at Ultravnc SC http://sc.uvnc.com/index.php?section=12 ?? Regards, Tom Diehl [EMAIL PROTECTED] Spamtrap address [EMAIL PROTECTED] _______________________________________________ VNC-List mailing list [email protected] To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
