Joe, It would have been helpful to know what error messages VNC Server was logging before you re-installed it. The install process doesn't modify the VNC Server settings in any way, so there's no way that re-installing could change anything, unless by some side-effect such as restarting the service, or requiring the machine to reboot.
With regard to the 10054 error, that's "Connection reset by peer", which normally indicates that the remote end sent a message indicating that it has no record of the connection existing. It can also arise when Windows sees the network interface go down, such as when the cable is pulled out. This is all handled internally by Windows & by the network driver, and has nothing to do with VNC. It's also quite possible that the cable modem is at fault - we've had reports in the past of broken cable routers that fail every few minutes (sometimes more often), causing them to reset all connections. Please note that John Aldrich is not an employee of RealVNC Ltd, nor is he involved in the development of VNC. Cheers, Wez @ RealVNC Ltd. > -----Original Message----- > From: Joe [mailto:[EMAIL PROTECTED] > Sent: Thursday, January 26, 2006 7:34 AM > To: James Weatherall; [EMAIL PROTECTED] > Subject: RE: "The connection closed unexpectedly" > > > Hi James and John, > > Just reading a note that you wrote to Ben. I had the same > problem the other > day with my machine and all we did was to uninstall and > reinstall VNC and > the "connection closed..." message quit. > > Now, for the 10054 error. I originally wanted to wipe the > drive clean and > redo everything, but now I am starting to wonder. Two computers are > connected to the cable modem via a router, and the port > forwarding is right. > I had John Aldrich drill that into my thick head about 20 > times before I got > it and now I know it is right. > > We direct-connected the cable modem and the computer and > still got the 10054 > error. The people that live upstairs are also tied into the > network, and he > came down one day, wiggled a few ethernet cables and got his > internet to > work. > > The first question is could VNC be sensitive eno! ugh that a > momentary loss > of signal could cause it to reset the connection at the > server end? That is > the end with the loose ethernet cable(s), and that does not > implicate the > router if the connection ends are loose? Also, if the cable > modem is now > letting me in and then resetting the connection does that > leave the cable > modem out of it? I can have the office manager go to > Adelphia and exchange > modems and hope that is the problem, but I want to believe > that the ends of > the RJ45 are suspect cuz that is the easiest, quickest fix. > > Please let me know what you think. I am going to send this > to John Aldrich > too cuz I need and want the Best Opinions on this one. I saw > nothing in the > mailing list questions that even came close to answering this > problem. I did > do my homework as best I could before coming to both of you for help. > > We are using VNC to enter motel reservations remotely from > either my comp! > uter or the Owner's computer into the Motel Office computer. February > starts the bookings in earnest. > > Thank You for your Help Gentlemen, > > Joe Rubinic > > > > > > > James Weatherall <[EMAIL PROTECTED]> wrote: > > Ben, > > OK, the thing to check at this point is the reason that VNC > Server closed > the connection - check the Application Event Log of the > server computer for > messages starting "Connections: closed", from WinVNC4. > Obviously, you'll > need to look for messages corresponding to the point at which > things started > failing! > > Cheers, > > Wez @ RealVNC Ltd. > > > > -----Original Message----- > > From: Ben [mailto:[EMAIL PROTECTED] > > Sent: 26 January 2006 11:01 > > To: 'James Weatherall' > > Cc: vnc-list@realvnc.com > > Subject: RE: "The connection closed unexpectedly" > > > > Hi Wes > > > > > Are you using Fast User Switching or Remote Desktop on the > > > problem computer? That could cause the error that you're > > > seeing, which would go away when you reboot. > > > > No, I'm not using either of these things at all. All of my > > computers are > > only accessed remotely through VNC (ie, there's no-one onsite using > > them), and I have not set up Remote Desktop for any of them > > either. The > > problem is intermittent too - if I reboot the problem computers now, > > they'll probably be fine for another couple of days or > weeks before it > > happens again. > > > > > One other thing - is the computer in question configured > > > for power-saving (standby mode, monitor power-off, etc) > > > > Standby mode is! not enabled, and monitor power-off is > timed at 20mins > > (however, there's no on-site monitor anyway). All of my > > systems (20) are > > configured identically though - so I'd expect to see these symptoms > > across the board, rather than on just 1/3 of them. It > certainly has me > > baffled! > > > > Ben > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list > > > > > > _____ > > Do you Yahoo!? > With a free 1 GB, there's more in store with Yahoo! > <http://us.rd.yahoo.com/mail_us/taglines/mailstorage/*http://m > ail.yahoo.com/ > > Mail. > _______________________________________________ > VNC-List mailing list > VNC-List@realvnc.com > To remove yourself from the list visit: > http://www.realvnc.com/mailman/listinfo/vnc-list _______________________________________________ VNC-List mailing list VNC-List@realvnc.com To remove yourself from the list visit: http://www.realvnc.com/mailman/listinfo/vnc-list
